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Reviews of Courtyard by Marriott Columbia Cayce

3 out of 5
Courtyard by Marriott Columbia Cayce
1125 Fort Congaree Trail, Cayce, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 516 reviews" "
Rating 8 - Good. 110 out of 516 reviews" "
Rating 6 - Okay. 24 out of 516 reviews" "
Rating 4 - Poor. 17 out of 516 reviews" "
Rating 2 - Terrible. 20 out of 516 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to do or see surrounding the building.
Stayed 1 night in Apr 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Apr 2024

10/10 Excellent

Christy

Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Morgan

Stayed 1 night in Apr 2024

10/10 Excellent

Sharon, Atwater

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right off the highway, very convenient. The property is very new (or looks like it). There is a bar/bistro so you don’t have to leave to eat, and food was fresh made and good. Staff was friendly and helpful. Downsides: we could not operate the tv remote - either we are dense, or they weren’t working. The mini fridge in the room is too small to be practical and barely kept our food chilled. There was no hand soap in the room and last, the glasses there were NOT clean. We would stay there again, overall for the money, it was a nice stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Chanteda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice
Stayed 1 night in Mar 2024

8/10 Good

burdette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
STARBUCKS !!! Over priced coffee!!! Stayed in 5 hotels in 7 days. EVERYONE of them had complimentary coffee except this one.
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth G

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the condition of the hotel. Room was perfect, hallways and common areas looked brand new. You can tell they continuously keep up with the property when so many other hotels just become beaten and tired. Start was friendly and very helpful. Will continue to use this hotel at every opportunity.
Stayed 1 night in Feb 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk that checked us in was wonderful! She was so polite and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Marta

Disliked: Cleanliness
After a long drive was looking forward to a relaxing stay and kickback where I could unwind and partake in some television viewing. However, despite my efforts, the remote control failed to operate and I was unable to power off the television. Additionally, the cleaning of the room was conducted hastily, as evidenced by the dirty mirror and dusty appliances with visible marks.
Stayed 1 night in Feb 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
need a place to overnight. This was perfect. Price was right, clean and comfortable. Easy in and out
Stayed 1 night in Jan 2024

10/10 Excellent

marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

CAROL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Decor was nice. Room and bed were great. Food and service was very good. Would return here again for sure!
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alec

Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jaime

Liked: Staff & service
So so stay
The room had a strange smell and the bathroom had issues. Sink was clogged so didn’t drain properly and shower head didn’t want to work correctly when you tried to adjust it so we couldn’t take a shower. Only stayed for a night so it did it’s purpose.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Chrysoula

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
My brother and I rented separate rooms. He found other peoples clothing in his room. When I told the manager about it, he felt threatened and told me the best he could do is change rooms. My room there was a constant knocking sound all night and the heating system whenever it kicked in was loud and would wake me up. I have taken pictures of the clothes and how we found them and I have also recorded the sound that I was hearing all night in my room. When I told the manager there, he seemed indifferent and didn’t care less. His last name is Bunch. Very disappointed in my stay expected more as a Bonvoy member.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love s
Stayed 1 night in Nov 2023

10/10 Excellent

James A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from freeway and places to eat.
Stayed 1 night in Nov 2023

6/10 Okay

Leslie

Liked: Cleanliness, room comfort
False advertising and nothing special.
Finding a place to stay that has an on site restaurant and bar can be difficult when you are on the road. That being said, we booked this hotel. After being in the car on the road for 10 hours, we were looking forward to a bite to eat and a cocktail. We checked in at 7:45 pm and were told the restaurant was closed today. What??? There was nothing we could do so we ended up having a pizza delivered. Disappointing to say the least. And I paid a higher rate for this hotel over others because we specifically wanted a restaurant and a bar on site. I guess going forward I will have to call to confirm this fact rather than booking online. There was a new girl at the front desk. She and her helper were pleasant and gave us a list of restaurants that were nearby. None of them were in walking distance. When the pizza delivery came the poor guy had to use the stairs to the third floor because the elevator was not working. There is no complimentary coffee unless you use the small machine in the room. And although the kitchen was not open the night we arrived they were serving breakfast items for a fee in the morning. The room was nice, the bed and the pillows were comfortable, but I think there was a giant staying on the fourth floor above us because we heard every footstep he took.
Stayed 1 night in Nov 2023

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Janis

Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Beautiful property! Rooms are clean and comfortable. Loved the coffee shop.
Stayed 1 night in Oct 2023
Response from gm on 24 Oct 2023
Thank you for the nice review, we hope you will visit again soon.

8/10 Good

Mandue

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean.
Stayed 1 night in Oct 2023
Response from gm on 24 Oct 2023
Thank you for the nice review, we hope you will visit again soon.

10/10 Excellent

TONDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from gm on 24 Oct 2023
Thank you for the nice review, we hope you will visit again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from gm on 12 Oct 2023
Thank you for your nice review, we hope you will visit again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from gm on 12 Oct 2023
Thank you for your nice review, we hope you will visit again soon.

10/10 Excellent

Keith

Stayed 1 night in Sep 2023
Response from gm on 24 Oct 2023
Thank you for the nice review, we hope you will visit again soon.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from gm on 21 Sept 2023
Thank you for the review, we hope you can visit again soon.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location. Very clean. The staff was very nice. The bathroom needed a vent and spiders all around the pool area and around the lounge area outside. But loved the clean room. The halls , elevator the lobby nice and clean also the floors. Will be staying again. 💕
Stayed 1 night in Sep 2023
Response from gm on 21 Sept 2023
Thank you for the review, we hope you can visit again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in. Staff is friendly and welcoming!
Stayed 1 night in Sep 2023
Response from gm on 14 Sept 2023
Thank you for the nice review, we hope you can visit again soon.

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful. Clean and comfortable. The Bistro food was good. We did have an issue with plumbing not working properly. We were moved into another room very efficiently. The night manager on duty, Nyerika was extremely helpful making the change of rooms go smoothly.
Stayed 1 night in Sep 2023
Response from gm on 5 Sept 2023
Thank you for your review we hope you will visit again soon.

6/10 Okay

Robert

Travelled with partner
Did not care for Starbucks in hotel. Had to purchase overpriced coffee and breakfast with no alternative choice near the hotel. Whatever happened to free continental breakfast?
Stayed 2 nights in Aug 2023
Response from gm on 1 Sept 2023
Thank you for the review, we hope you will visit us again soon.

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No clean towels each day Only one roll of toilet paper in bathroom
Stayed 3 nights in Aug 2023
Response from gm on 28 Aug 2023
Thank you for your review. we hope you will visit again soon

10/10 Excellent

Tonya, Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from gm, on 28 Aug 2023
Thank you for your review. We hope you will visit again soon.

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked ice machine
Stayed 1 night in Aug 2023
Response from gm on 24 Aug 2023
Thank you for your review, we hope you can visit again soon.

10/10 Excellent

William, Staunton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for years on my way from Virginia to Georgia to visit family every year. The staff are always super friendly, which I value greatly.
Stayed 1 night in Aug 2023
Response from gm on 24 Aug 2023
Thank you for your review, we hope you can visit again soon.

10/10 Excellent

Eloisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from gm on 24 Aug 2023
Thank you for your review, we hope you can visit again soon.

10/10 Excellent

Cidalia, Jensen Beach

Travelled with partner
Liked: Staff & service, property conditions & facilities
Front and bistro staff were great
Stayed 1 night in Jul 2023
Response from gm on 24 Aug 2023
Thank you for your review, we hope you can visit again soon.

10/10 Excellent

Jan

Travelled with family
Stayed 1 night in Jul 2023
Response from gm on 24 Aug 2023
Thank you for your review, we hope you can visit again soon.

10/10 Excellent

Russell

Stayed 1 night in Jul 2023
Response from gm on 24 Aug 2023
Thank you for your review, we hope you can visit again soon.