Shangri-La Hotels and Resorts Chaoyang hotels

"friendly staff"

"The staff is very nice. The hotel is in a great location, very clean, and great amenities. The room was spacious, clean, nice and stylish. The bed was very comfortable. I enjoyed my stay here. "

"The stay at Fairmont Beijing exceeded our expectations. The room was really big (over 40 sqm) with a super king size bed, massive windows, a sofa bed, armchair, coffee table, a great massage chair, a working table and 2 extra chairs. We had a coffee machine and a kettle with plenty of Voss water, abundantly replenished daily. The bathroom was massive, with a bathtub, shower room with 3 settings and two sinks. The toilet seat had seat heating and cleaning functions. Plus there was a dressing room with plenty of storage and a safe. We absolutely loved the room and the service we received at Fairmont Beijing. Top notch!"

"Love it thanks"

"Nice hotel, great breakfast"

"first of all, the hotel team was superb! i been to 14 countries in the last 3 years and been in many hotels and i have not received the customer service your staff gave me! from the entrance to the room service everyone has an amazing beautiful attitude to help all the guest. in the front counter Leo, Yvy , Ann and Leon were incredibly help full with a beautiful smile all the time they made my stay for my birthday unforgettable and help me with all my questions and needs everyday of the 4 nights i was there from 4/17/24 to 4/21/24 . This type of service makes your facility the four seasons hotel enjoyable and i will most definitely RECOMMEND to anyone i talk to . I live in Miami and i could not way to come back to stay at the four seasons in Beijing. Thanks to your team i had my best Birthday vacations ever…..🙏💥🇨🇳"

"Super nice staff and room layout/ facilities"

"Hotel staff are well trained, friendly and professional. Breakfast is excellent with so many items to choose from. "

"All in all. Excellent. "