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Queens Hotel Cheltenham

4.0 star property
Upscale hotel with 24-hour front desk and restaurant

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Queens Hotel Cheltenham

Reception
Garden
Exterior
Premium bedding, minibar, in-room safe, desk
Food and drink
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
The price is HK$824
HK$989 total
includes taxes & fees
7 Jul - 8 Jul

Explore the area

Map
The Promenade, Cheltenham, England, GL50 1NN
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationThe Promenade6 min walk
  • Popular LocationCheltenham Racecourse5 min drive
  • AirportBirmingham (BHX)70 min drive
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Room options

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cheltenham

Located in Cheltenham, Queens Hotel Cheltenham is in the city centre. Everyman Theatre and Cheltenham Playhouse are cultural highlights, and some of the area's activities can be experienced at Cleeve Hill Golf Club and JDR Karting. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Jonny-Rocks Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.
Visit our Cheltenham travel guideOpens in a new window

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Everyman Theatre - 7 min walk
  • Pittville Park - 3 min drive
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 19 min walk

Restaurants

  • Imperial Gardens - 3 min walk
  • Côte Cheltenham - 4 min walk
  • No. 131 - 2 min walk
  • Rotunda Tavern - 3 min walk
  • The Tavern - 5 min walk

About this property

Queens Hotel Cheltenham

Upscale eco-certified hotel in a shopping district
Consider a stay at Queens Hotel Cheltenham and take advantage of a terrace, a garden and a library. The on-site restaurant, Victoria's, offers lunch and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and smoke-free property
  • Free newspapers, wedding services and tour/ticket information
  • Guest reviews say great things about the central location and first-rate property condition
Room features
All 84 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 40-inch LED TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: GBP 20.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Victoria's
  • The Gold Cup Bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (1292 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 per person
  • Self-parking fee: GBP 20 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Mercure Cheltenham
Queens Hotel Cheltenham Hotel
Queens Hotel Cheltenham MGallery
Queens Hotel Cheltenham Cheltenham
Queens Hotel Cheltenham Hotel Cheltenham

Frequently asked questions

Is Queens Hotel Cheltenham pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Queens Hotel Cheltenham?

As of 6 Jun 2024, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on 7 Jul 2024 start from HK$824.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Queens Hotel Cheltenham?

Self-parking is available for GBP 20 per night.

What time is check-in at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Queens Hotel Cheltenham?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Queens Hotel Cheltenham located?

Located in the heart of Cheltenham, this eco-certified hotel is within a 5-minute walk of Imperial Gardens, Statue of Edward Wilson and Cheltenham Town Hall. The Promenade and Everyman Theatre are also within 10 minutes. Cheltenham Spa Station is 19 minutes by foot.

Queens Hotel Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 954 reviews" "
Rating 8 - Good. 287 out of 954 reviews" "
Rating 6 - Okay. 98 out of 954 reviews" "
Rating 4 - Poor. 29 out of 954 reviews" "
Rating 2 - Terrible. 20 out of 954 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very historical and interesting, restaurant food is excellent, really friendly staff, Champagne bar in garden is fab
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service from check in. Lovely rooms, newly updated, beautifully clean everywhere . Everything I look for in a hotel, definitely recommend. Thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: staff, always pleasant. excellent situation - easy for central Cheltenham walking great parking next door our room: 209, superb space, great shower Not quite so good: the main revolving entrance door, a nightmare ! need a slightly more varied main course menu for evening dinner need loo brush in the bathroom Overall: an excellent stay. Thank you.
Stayed 5 nights in May 2024

10/10 Excellent

DEBORA, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is overpriced but the hotel is very convenient to the subway and very convenient for walking. Rooms are small but lovely.
Stayed 3 nights in May 2024

10/10 Excellent

RUTH, West Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff went out of their way to make our stay pleasant. They were dealing with a reduced staff ratio but were working full out to make their guests happy
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious executive room with queen bed and double sofa bed. All the usual facilities. Only stayed two nights but helpful staff made it a very pleasant experience. Would study there again.
Stayed 2 nights in May 2024

4/10 Poor

KATHARINE

Travelled with family
Disliked: Cleanliness, staff & service
Was put in a room that normally allows dogs. (I did not have a dog). There were dog hairs everywhere. And the Air Con was not working. Very disappointing.
Stayed 2 nights in May 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely central hotel. Very comfortable room and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with tremendous, friendly and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

PRASHANT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, near parks, pubs supermarkets.
Stayed 4 nights in May 2024