Chitose Ski Hotel

"This was my second stay at the Tenza. Everything went well and no complaints at all. I’ve got to know more about the area near by and found a nice coffee shop. I went there twice because the coffee at the hotel was a bit sour for me and wanted to have a better taste for my day to start. Breakfast buffet has a great variety of food choices for everyone. Onsen and sauna as well as massage chairs were great bonuses to have after walking/working to relax your body and mind. Both massage chairs were not functioning well but, I am sure they will eventually replace them for their customer satisfaction. "

"Non smoking room has a smoking smell"

"The room has a musty smell, the floor is little sticky but the staff were able to resolve the issue "

"Staff went out of their way to be helpful. Tried to offer tips but they refused. Helpfulness was part of their jobs which was unique."

"Location was very convenient and room was spacious and very comfortable "

"This hotel was so great as the room was bigger than most other Japanese hotels and especially it was so quiet and comfortable. Thank you once again I will definitely stay this hotel again when coming back to Sapporo. "

"In excellent location, surrounded by department stores, restaurants. JR Towel, Clock tower, etc. All in short walking distance. "

"Convenient to CTS"

"We arrived just before midnight due to flight delays and the staff were so accomodating. The room was spacious for our family of 5 and very clean. Nice quiet location and close to bars, restaurants and shops. The staff and service were amazing, everyone was very friendly. "