6/10 Okay
virginia
8 May 2024
Disliked: Staff & service, property conditions & facilities
The desk clerk was so rude. I cant explain her attitude like i worked for her is the best way to explain it. I just got the feeling she didnt like us and because of that she gave us a problem every step of the way. I would of walked out but it was his daughter's graduation.
The room service lady was always yelling at me. But we finally found one lady who was so nice we gave her 12 bottles of Gatorade and 20 dallors. The desk lady said we had to carry dirty wet towels all the way down the hall if we wanted another towel i told her i dont work for you you work for me so you carry the towels. We were all dressed up for the graduation and we had to deal with her yet again we were stressed trying to get to the graduation on time. There is something seriously wrong with her im 65 and have gone on alot of vacations and no one every treated me like the dirt on her shoes. She is unhappy at this job so she should do something else. She doesnt own the place she represents the hotel so why does she have the nerve to ruin their business. They really should talk to this lady. She kept complaining that we used a third party to book the room. She gave us a different room then we booked but after the horrific welcoming we didnt want to talk to her. She sent us all the way down the hall only to have to come back cause the card key didnt work for both keys so you see it was a million little things like this she kept doing to treat us badly. Yea someone could mess up one key but if you witnessedallthelittledigs
virginia
Stayed 4 nights in May 2024