Thank you for sharing your experience, and we are so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take all reports of lacking service and issues with our accommodation during your stay. We take your comments very seriously and we assure you that our team is taking all steps necessary to provide you with a better stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.

We appreciate that you have taken the time to let us know how you perceived our accommodations. It is disheartening to hear that we have not been exceeding your expectations during the last two visits you made to our hotel. On behalf of the team, please accept our sincerest apologies for the amenities and services that fell short of your expectations and for anything that has gone wrong from our end. It is not like us to deliver poor accommodations and we will work hard to get back to the standard we are known for. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. We do hope you'll give us another chance to restore your faith in our hospitality, service and guest care!

Thank you for taking time to share your feedback. We are glad that you appreciated our staff courtesy and hospitality, though we regret that we failed to impress you with our hotel's cleanliness. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is our aim to provide our guests with the best of our service and accommodations and your feedback is important in relation to this goal. We do hope you'll return and that we can surpass your expectations of service and accommodations.

We're thrilled to hear that you had a positive experience during your stay with us. Providing a clean, quiet environment at a good price is important to us, and we're glad that you found our location convenient for food options. It's also great to know that our staff and fellow guests contributed to a friendly atmosphere. Your positive feedback encourages our team to continue delivering exceptional service to all our guests. We’re grateful that we had the opportunity to serve you. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area.

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

It is great to hear from you and we are glad have taken the time to recognize the hospitality and care that we aim to provide for every guest. We take pride in the amenities and the accommodations we provide and strongly believe it’s our people who will make your stay truly exceptional! As a guest, you are truly valued and your feedback is important to us to keep improving and ensure our goal of providing the most enjoyable experience for our guests with every visit. On behalf of our entire staff, thank you for choosing our hotel and we hope our accommodations, amenities and services will impress you even more during your next visit!

Your satisfaction and enjoyment are very important to us and we hope we are able to achieve that goal. If there is anything that didn't live up to your expectations, we would like to apologize for that. I want to assure you that your comment regarding microwave being not cleaned will be shared with the team and addressed through continuous improvements and ensure we create an enjoyable experience for each of our guests. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

A big thank you for leaving your five-star rating of our hotel. We are delighted that you enjoyed the comfortable bed and accommodations we prepared for you! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

It is disheartening to learn that you did not enjoy your stay and that the rooms were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Please accept our sincerest apologies for the lapse in housekeeping service and cleanliness that you experienced. While we do not allow guests to smoke in non-smoking rooms, it occasionally happens that they do and your feedback will help us to address the issue more effectively. We continually strive to ensure that our rooms are cleaned and ready upon the guest's arrival and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.

Thank you for sharing your review with us and our future visitors! Hearing about how our efforts to make you feel at home have been successful is very rewarding for every member of our staff and management team! Our staff works really hard to ensure that you feel welcomed like family and truly goes an extra mile for our guests and we are especially happy to share this review with them! Also, we love hearing you enjoyed sleeping in your bed since we all understand the importance of a good night of sleep. We hope to see you again when your travels bring you back to the area!

Thank you for taking the time to rate our hotel. It is our goal to provide the best lodging experience to our valued guests, and we see from your review we still have some areas we can do better next time! Your comments and ratings of our services help us to understand where we most need to improve for our future visitors, which hopefully will include you. On behalf of our entire staff, we thank you for choosing our hotel and we hope our improved accommodations, policies and services will impress you even more during your next visit!

Your satisfaction and enjoyment are very important to us and we hope we are able to achieve that goal. If there is anything that didn't live up to your expectations, we would like to apologize for that. I want to assure you that your comment regarding cleanliness will be shared with the team and addressed through continuous improvements and ensure we create an enjoyable experience for each of our guests. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

Thank you so much for your kind words. We are delighted that you found us a clean, convenient and pleasant place to stay and that our location and guest services were to your liking. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again and exceeding your expectations of a five-star experience.