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关于二十九酒店的点评

2 out of 5
二十九酒店
29 Via Balbi, Genoa

点评

8.4

很好

10 分 - 超赞。29 条好评，共有 85 条点评" "
8 分 - 还可以。45 条好评，共有 85 条点评" "
6 分 - 一般。5 条好评，共有 85 条点评" "
4 分 - 很差。6 条好评，共有 85 条点评" "
2 分 - 糟糕。0 条好评，共有 85 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

7.4/10

服务设施

8.2/10

住宿条件和设施

7.0/10

环保

点评

8/10 还可以

Mei Ling

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall is good
Good location for short stay. Clean room and very good service. Nice breakfast for my room rate.
2019 年 12 月入住 2 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

4/10 很差

Ian

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Close to train station and safe area with food shops and restaurants close. Poor and dis-interested response from staff. Instructions about door which had NO signage vague. Door to room jammed - had to get another room. Air conditioning not working. They rang at 10.00pm to see if they could come and look at it. Basin plug missing parts. Shower badly patched and had mould and dirt in some area. Toilet badly marked and needs replacing. Had to request 3 times for more toilet paper. Traffic noise from main street. Only 1 set keys issued. Could not even latch door if 1 person went out. Had to put chair against door or be locked in! Obviously won't be staying there again. Pity; if they did there maintenance and got better staff it would be a great budget location.
2024 年 5 月入住 2 晚
HNN - Twentynine 于 2024年05月16日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

8/10 还可以

Giuseppe

满意：服务设施
E’ ok
2024 年 5 月入住 2 晚
HNN - Twentynine 于 2024年05月6日 的回复
Gentile ospite,la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo.Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione.Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

8/10 还可以

Martina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
HNN - Twentynine 于 2024年02月23日 的回复
Gentile ospite,la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo.Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione.Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

8/10 还可以

Alexandre

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Simples.
Prático, perto da estação.
2024 年 2 月入住 1 晚
HNN - Twentynine 于 2024年02月22日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

4/10 很差

Luigi，Miami

商务旅客
The bathroom was super uncomfortable, the heating didn't work, all the noise from the street can be heard in the room, it doesn't have blinds and at night all the light comes in.
2024 年 2 月入住 2 晚
HNN - Twentynine 于 2024年02月15日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

6/10 一般

Seungho

满意：员工和服务，清洁度
2023 年 11 月入住 1 晚
HNN - Twentynine 于 2023年12月27日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 超赞

Meong

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
HNN - Twentynine 于 2023年11月17日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 超赞

Constance

满意：清洁度、员工和服务、住宿条件和设施
The clerk at the desk, extremely nice, very helpful. The hotel was very charming. I really enjoyed my stay.
2023 年 10 月入住 1 晚
HNN - Twentynine 于 2023年10月23日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

6/10 一般

KENJI

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
そもそもトウェインティナインと言うホテルは存在しない、英語よみであり、隣りの店で尋ねても分からなかった、 必ず、現地表記を入れて欲しい。
2023 年 9 月入住 1 晚
HNN - Twentynine 于 2023年09月29日 的回复
Dear Guest,We have a sign both by the hotel door and a little further on where check-in takes place.thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

4/10 很差

Javier

与配偶出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
Buena ubicacion, pero algo incomodo el acceso a la habitacion.
2023 年 7 月入住 2 晚
HNN - Twentynine 于 2023年08月9日 的回复
Querido visitante, le agradecemos por dejar un comentario y una valoración de su habitación en nuestro hotel.La opinión y sugerencias de nuestros visitadores son tan valiosas para mejorar el servicio y la satisfacción para los visitadores.Esperamos poder volver a alojarla en el futuro en nuestra estructura.

10/10 超赞

Sabryna

2023 年 7 月入住 1 晚
HNN - Twentynine 于 2023年08月2日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

8/10 还可以

Marie-Louise

2023 年 6 月入住 1 晚
HNN - Twentynine 于 2023年06月13日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 超赞

James

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Service was impeccable and the breakfast VERY nice. Our room was efficient and clean. Only comment was the shower was small, which is understandable. A handheld shower device vs the large showerhead would probably be more effective. It was a lovely stay in a great location so Inwould definitely return...
2023 年 5 月入住 1 晚
HNN - Twentynine 于 2023年05月17日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

4/10 很差

Perez

满意：清洁度
Pas de conciergerie la nuit Les murs sont très fins aucune isolation on a l impression que notre voisin de chambre se trouve dans la même pièce que nous Rien dire de plus
2023 年 4 月入住 1 晚
HNN - Twentynine 于 2023年05月8日 的回复
Cher client, nous vous remercions d'avoir laissé un commentaire et une évaluation de votre séjour dans notre hôtel. L'avis et les suggestions de nos clients sont précieux pour l'amélioration de notre service. Nous espérons vous accueillir à nouveau dans notre structure et cette fois pour satisfaire pleinement vos attentes.

8/10 还可以

janig

2023 年 3 月入住 2 晚
HNN - Twentynine 于 2023年04月3日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 超赞

Mônica

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito bom
Localização perfeita
2022 年 11 月入住 8 晚
HNN - Twentynine 于 2022年11月21日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

6/10 一般

natalia

满意：员工和服务
O quarto, apesar de grande, é antigo e estava com um cheiro estranho (como se alguém tivesse fumado dentro do quarto). No armário tinha coberta e travesseiros com cheiro de naftalina. Não indico o hotel
2022 年 11 月入住 1 晚
HNN - Twentynine 于 2022年11月14日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

10/10 超赞

P J

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
They where very help full as we were booking in late due to our flight begin late.
2022 年 10 月入住 2 晚
HNN - Twentynine 于 2022年10月27日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

10/10 超赞

sidika

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Well worth it
Excellent for train stain. Great restaurants downstairs.
2022 年 10 月入住 1 晚
HNN - Twentynine 于 2022年10月17日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

8/10 还可以

Han

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location 100 m from Central train station, walkable to all main attraction in Genova, express bus to the airport
2022 年 10 月入住 1 晚
HNN - Twentynine 于 2022年10月10日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

8/10 还可以

Lucia Ines

满意：清洁度、员工和服务、住宿条件和设施
Muito bom para o hotel Nuovo Nord
Minha reserva era para o hotel twenty nine, porém quando cheguei fiquei muito nervosa, o quarto era escuro e tinha tanto cheiro de cigarro que passei mal, conversei com.uma moça( falava português🙏🙏) enfim ela me ofereceu outro quarto similar no hotel ao lado Nuovo Nordve tudo ficou muito bem! Limpeza otima, quarto cheiroso e seguro, fiquei muito feliz e agradecida com a troca.
2022 年 8 月入住 5 晚
HNN - Twentynine 于 2022年09月8日 的回复
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

10/10 超赞

Davide

2022 年 8 月入住 1 晚
HNN - Twentynine 于 2022年08月24日 的回复
Gentile ospite,la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo.Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione.Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

8/10 还可以

Bogdan

与配偶出行
满意：清洁度、员工和服务、服务设施
Dopo una notte senza poter prendere sonno (finestre vecchie, che non si chiudono bene - rumore della strada assordante), ci hanno fatto cambiare la stanza. Da qui, tutto bene.
2021 年 11 月入住 2 晚
HNN 于 2021年11月29日 的回复
Gentile ospite, la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo. Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione. Nel prossimo futuro è previsto il rinnovamento di alcune camere della struttura e saremmo veramente felici di ospitarla nuovamente per offrirle il meglio.

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Bien ubicada, pero incomoda
El colchón demasiado blanco, te hundes en la cama, la colcha de la cama tela dura y desagradable. El baño muy pequeño, la ducha pequeñísa con un escalón alto que al salir te resbalabas con peligro de caerte.
2021 年 10 月入住 2 晚
HNN 于 2021年11月22日 的回复
Dear Guest, thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

8/10 还可以

Francesca

满意：清洁度、员工和服务、住宿条件和设施
2021 年 9 月入住 1 晚
HNN 于 2021年11月22日 的回复
Gentile ospite, la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo. Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione. Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Positives: Very clean and spacious room. Helpful and friendly staff. Great location. Negatives: Weak air conditioning.
2021 年 7 月入住 1 晚

8/10 还可以

massimo

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comodo molto vicino alla stazione principe perfetto per chi è in treno. Diversi ristoranti nei pressi e mezzi pubblici. Hotel pulito e confortevole. Unica pecca mi sarei aspettato ,visto che per covid la colazione è stata abolita , un coupon per un bar nei.pressi.
2021 年 7 月入住 1 晚

10/10 超赞

Iryna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
une nuit d'escale
Petite structure avec des chambres propres, assez grandes et confortables; Très bonne literie, chaines sat, plateau bouilloire, tout ce dont vous avez besoin. Situation idéale à proximité de la gare et arret de BlaBla bus. Nous avons visité le centre ville accessible à pied à 10 min. Personnel sympathique et efficace. Recommande sans hésiter!
2020 年 9 月入住 1 晚
reception 于 2020年10月2日 的回复
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel. Cordialement

8/10 还可以

Laura

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gods value and location!
Simple room, but clean and comfortable. A good value and an excellent location near the Piazza Principe train station. When I checked and asked for a map, the clerk was super helpful and gave me ideas for walking itineraries. I had to check in and out at a nearby property because there was no clerk at the Hotel Twenty Nine. Instructions to do so we’re clear and it was not a problem.
2020 年 8 月入住 2 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant! We work hard to make our guests happy and appreciate your feedback!

8/10 还可以

Sacha，Paris

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Chambre agréable. Hôtel situé près de la gare, quartier assez bruyant la nuit.
2020 年 7 月入住 3 晚
reception 于 2020年10月2日 的回复
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel. Cordialement

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
bom custo/benefício
Hotel simples e localizado próximo à estação. Cama e travesseiros não eram tão confortáveis, o aquecimento parou de funcionar durante a noite por algumas horas deixando o quarto frio. Não tinha estacionamento porém indicaram um próximo.
2020 年 2 月入住 1 晚
reception 于 2020年10月2日 的回复
Prezado cliente, Obrigado pelo seu comentário e por escolher o nosso hotel. Foi um prazer tê-lo acolhido!

8/10 还可以

ANGELO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
CHAMBRE TRES PROPRE ET SPACIEUSE.EAUX OFFERTES.
2020 年 1 月入住 2 晚
reception 于 2020年10月2日 的回复
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel. Cordialement

10/10 超赞

Hankyoung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel 29, Genova, Italy
Excellent stay, room and facilities excellent. Good breakfast. .Very near public transport -buses and raiway station.Would recommend
2020 年 1 月入住 1 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Die Nähe zum Bahnhof, den Bussen und zur Metrostation. Viele Verpflegungsmöglichkeiteni in nächster Umgebung.
2019 年 12 月入住 3 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 还可以

真实旅客

与家人出行
駅から徒歩圏内です。宿泊場所とチェックインの場所か異なりますが、特に不便は感じませんでしたイタリア
2019 年 12 月入住 1 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 还可以

真实旅客

与家人出行
满意：员工和服务
プリンチペ駅から歩いて近く、価格面でも大変リーゾナブルなホテルです。
2019 年 12 月入住 1 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 超赞

Aleksandr

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 超赞

Arlete

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 还可以

Eduardo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

6/10 一般

Gil Manoel

2019 年 11 月入住 2 晚

8/10 还可以

Janson

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
reception 于 2020年10月2日 的回复
thank you for your nice review and for choosing our hotel. We hope to welcome you again for your next visit in Genoa!

10/10 超赞

Teresa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
reception 于 2020年10月2日 的回复
Gentile ospite, la ringraziamo per il suo ottimo punteggio e per aver apprezzato il nostro servizio. Speriamo di poterla accogliere nuovamente in futuro!

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Calda accoglienza, pulizia eccellente, atrio profumatissimo.la pecca è stata il recapito telefonico dell’ hotel inesistente e imprecisioni Sulla pagina online sui servizi igienici.
2019 年 11 月入住 1 晚
reception 于 2020年10月2日 的回复
Gentile ospite, la ringraziamo per il suo ottimo punteggio e per aver apprezzato il nostro servizio. Speriamo di poterla accogliere nuovamente in futuro!

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staying with a group of friends who had booked in the next-door Nuovo Nord hotel. This hotel uses the same reception and shares the same breakfast room, but has a separate entrance a couple of doors up the road. My room was larger than my friends next door, but not as modern. The bathroom was a little worn, but everything worked, and the room was comfortable and kept clean. Some noise from the street in the early morning but not excessive. Very conveniently sited for the station (3 mins away) and walking distance from the city centre sites. Would use it again.
2019 年 10 月入住 3 晚
reception 于 2020年10月2日 的回复
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location for bus or rail passengers clean close to restaurants and shops nice size rooms
2019 年 9 月入住 1 晚
reception 于 2019年10月24日 的回复
Dear guest, thank you for your nice review and for choosing our hotel. We hope to welcome you again for your next visit in Genoa!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Vers pleasant and helpfull staff
2019 年 10 月入住 1 晚
reception 于 2019年10月26日 的回复
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel.

8/10 还可以

Ching Man C

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
reception 于 2019年10月24日 的回复
Dear guest, thank you for your nice review and for choosing our hotel. We hope to welcome you again for your next visit in Genoa!

10/10 超赞

Tania

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super hôtel
Excellent hôtel bien situé. Très propre . Je recommande.
2019 年 10 月入住 1 晚
reception 于 2019年10月26日 的回复
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel.