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Hakone Kowakien TEN-YU

4.5 star property
Luxury spa ryokan, walk to Hakone Kowakien Yunessun

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
In-room safe, blackout curtains, cots/infant beds, free WiFi
Bar (on property)
Lobby lounge
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is HK$2,555
Price available on 2024/05/27

Check out the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Popular LocationOkada Museum of Art3 min walk
  • Popular LocationHakone Kowakien Yunessun3 min walk
  • Popular LocationHakone Open Air Museum16 min walk
  • AirportTokyo (HND-Haneda)83 min drive
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Room options

View all photos for Gorgeous Kaiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Gorgeous Kaiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

9.1/10 Wonderful

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

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Parking included
Free WiFi
9.4 out of 10, Exceptional, (779)
The price is HK$2,096
per night
2 Jun - 3 Jun
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About the area

Hakone

Hakone Kowakien TEN-YU is located in Hakone. Hakone Kowakien Yunessun and Hakone Ropeway are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Miyagino Hayakawa Breakwater Cherry Blossoms and Lake Ashi. Okada Museum of Art and Hakone Open Air Museum are two other places to visit that come recommended. Spend some time exploring the area's activities, including hot springs.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Okada Museum of Art - 3 min walk
  • Hakone Kowakien Yunessun - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • The Hakone Open-Air Museum Café - 2 min drive
  • GORA BREWERY & GRILL - 3 min drive
  • 手打ちそば金春 - 12 min walk
  • ラウンジ花影 - 3 min drive
  • 箱根飲茶楼 - 16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Okada Museum of Art
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in aromatherapy, a body treatment or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Hot springs on-site, free newspapers and concierge services
  • Luggage storage, a vending machine and a gift shop
  • Guest reviews say good things about the helpful staff, overall condition and location
Room features
All 150 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's dinnerware
  • Spring water baths, bidets and free toiletries
  • LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and cots/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • Hot springs
  • Sauna
  • Spa services

Family friendly

  • Baby bath
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Cots/infant beds (surcharge)
  • High chair
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:00 AM to midnight
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM to midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Guidebooks/recommendations
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3300.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 27 May 2024 start from HK$2,555.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Kowakien TEN-YU?

Self-parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Checkout is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Situated in Hakone, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 1002 reviews" "
Rating 8 - Good. 156 out of 1002 reviews" "
Rating 6 - Okay. 35 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very very big and clean. Staff were really detailed in explaining how things work and the food was really good too. The semi buffet for dinner, and breakfast buffet was very enjoyable. Would definitely come back again!
Stayed 1 night in May 2024

10/10 Excellent

yen ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at Ten-Yu. There are different types of Onsen in the facility. The infinite pool onsen , water fall onsen and bubble stream onsen. Must try the omelette and French toast in the morning Buffett . The kaiseki dinner change daily if you stay more than one day. The cocktail special in the bar was very tasty the staff is very attentive. I would go back again next time. Jerry (yen Ju)
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to enjoy Hakone
Stayed 2 nights in May 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was excellent. Will be back.
Stayed 1 night in May 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa bath tub on the deck, komonos available for wear, dinners and breakfast were amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Hurshil, Dunstable

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Maxwell

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property was fine, not the best but not the worst. We had a cockroach in our room which was scary.
Stayed 1 night in May 2024

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in nature, beautiful views, luxurious facilities, great spa and pools, many treats, great food , happy staff.
Stayed 1 night in May 2024

10/10 Excellent

Natithorn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing and the staff was really friendly! Accomodating and around to help when needed.
Stayed 1 night in May 2024