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The Mercer

4.0 star property
Upscale Art Deco hotel, walk to Soho
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Mercer

Premium bedding, down duvets, Select Comfort beds, in-room safe
Point of interest
Premium bedding, down duvets, Select Comfort beds, in-room safe
Premium bedding, down duvets, Select Comfort beds, in-room safe
Bathroom shower
Reviews
8.6

Excellent

The price is HK$1,432
Price available on 2024/07/08

Popular amenities

  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
29 Jervois Street, Sheung Wan, Hong Kong
  • Popular LocationSoho6 min walk
  • Popular LocationLan Kwai Fong9 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for One-bedroom Executive

Premium bedding, down duvets, Select Comfort beds, in-room safe

One-bedroom Executive

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Executive

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Executive

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Premier

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Premier

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hong Kong

The Mercer is located in Central & Western District, a neighbourhood in Hong Kong, and is in the entertainment district and near a metro station. Soho and Lan Kwai Fong are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Hong Kong Observation Wheel and Ocean Park. PMQ and Tai Kwun - Centre for Heritage and Arts are two other places to visit that come recommended.
Visit our Hong Kong travel guideOpens in a new window

What's nearby

  • Hong Kong - Macau Ferry Terminal - 4 min walk
  • Soho - 6 min walk
  • Lan Kwai Fong - 9 min walk
  • Victoria Harbour - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive

Getting around

  • Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong International Airport (HKG) - 33 min drive

Restaurants

  • ‪2 Cafe - ‬2 min walk
  • ‪Samsen - ‬1 min walk
  • ‪蘇杭冰室 - ‬1 min walk
  • ‪Cafe Queen's - ‬1 min walk
  • ‪Zoo - ‬1 min walk

About this property

The Mercer

Upscale hotel near Soho
The Mercer is located close to PMQ and Tai Kwun - Centre for Heritage and Arts, and provides dry cleaning/laundry services and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, a 24-hour front desk and multilingual staff
  • Luggage storage, smoke-free property and a front desk safe
  • Tour/ticket information, a lift and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 55 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Select comfort bed

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Frequently asked questions

Is The Mercer pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Mercer?

As of 19 Jun 2024, prices found for a 1-night stay for 2 adults at The Mercer on 8 Jul 2024 start from HK$1,431.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mercer?

This hotel doesn't offer parking.

What time is check-in at The Mercer?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Mercer?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Mercer located?

Located in Central & Western District, this hotel is within a 10-minute walk of PMQ, Soho and Tai Kwun - Centre for Heritage and Arts. Lan Kwai Fong and The Hong Kong Observation Wheel are also within 1 mi (2 km). Sheung Wan Station and Hillier Street Tram Stop are within a 5-minute walk.

The Mercer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 961 reviews" "
Rating 8 - Good. 398 out of 961 reviews" "
Rating 6 - Okay. 65 out of 961 reviews" "
Rating 4 - Poor. 30 out of 961 reviews" "
Rating 2 - Terrible. 21 out of 961 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THANKS
Stayed 3 nights in Apr 2024

2/10 Terrible

Krithi, Silver Spring

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Stayed 4 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Stayed 6 nights in Oct 2023

2/10 Terrible

Riki

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Aircon was extremely noisy. Room flooded when using the shower.
Stayed 5 nights in Sep 2023

6/10 Okay

Brenda, Burbank

Travelled with partner
Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Stayed 4 nights in May 2023

8/10 Good

Steve

Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

6/10 Okay

Siew Fuang Violet

Liked: Staff & service
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Stayed 4 nights in Mar 2023