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Hotel Karuizawa Cross

3.0 star property
Comfortable hotel near Karuizawa Prince Shopping Plaza

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Karuizawa Cross

Reception
View from room
Front of property
Pillow-top beds, in-room safe, individually decorated
View from room
Reviews
9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Popular LocationOld Karuizawa Ginza Street2 min walk
  • Popular LocationKaruizawa Prince Shopping Plaza3 min drive
  • Popular LocationKaruizawa Prince Hotel Ski Resort3 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)114 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so i...
KA HO
Jun 7, 2024
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Room options

View all photos for Church view

Pillow-top beds, in-room safe, individually decorated

Church view

  • 389 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Pillow-top beds, in-room safe, individually decorated

Design Double Room

  • 318 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Design Twin Room

Pillow-top beds, in-room safe, individually decorated

Design Twin Room

  • 310 sq ft
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Kyu-Karu Patio

Pillow-top beds, in-room safe, individually decorated

Kyu-Karu Patio

  • 592 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Bunk Superior (1)

Pillow-top beds, in-room safe, individually decorated

Bunk Superior (1)

  • 470 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Square View (2)

Pillow-top beds, in-room safe, individually decorated

Square View (2)

  • 419 sq ft
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Twin Superior

Pillow-top beds, in-room safe, individually decorated

Twin Superior

  • 360 sq ft
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bunk Superior (2)

Pillow-top beds, in-room safe, individually decorated

Bunk Superior (2)

  • 418 sq ft
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Bunk Superior (3)

Pillow-top beds, in-room safe, individually decorated

Bunk Superior (3)

  • 418 sq ft
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds

View all photos for Patio Superior

Pillow-top beds, in-room safe, individually decorated

Patio Superior

  • 337 sq ft
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Asia Oriental (2)

Pillow-top beds, in-room safe, individually decorated

Asia Oriental (2)

  • 528 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for Square View (1)

Pillow-top beds, in-room safe, individually decorated

Square View (1)

  • 528 sq ft
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Terrace Superior

Pillow-top beds, in-room safe, individually decorated

Terrace Superior

  • 412 sq ft
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Asia Oriental (1)

Pillow-top beds, in-room safe, individually decorated

Asia Oriental (1)

  • 641 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Single Futons

Twin Superior Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Asia Oriental Room 1

Pillow-top beds, in-room safe, individually decorated

Asia Oriental Room 1

  • Sleeps 8
  • 4 Single Futons and 2 Queen Beds

Superior Room With Patio

  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

Twin Room

  • Sleeps 2
  • 2 Double Beds

Family Room with Terrace

  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 2 Double Beds

Bunk Superior Room 3

  • Sleeps 6
  • 1 Single Bunk Bed

Superior Suite

  • Sleeps 4
  • 3 Double Beds

View all photos for Run Of House

Pillow-top beds, in-room safe, individually decorated

Run Of House

  • Sleeps 4
  • 2 Double Beds

View all photos for Kyu Karu Patio Room

Pillow-top beds, in-room safe, individually decorated

Kyu Karu Patio Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room

Pillow-top beds, in-room safe, individually decorated

Double Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

King Suite

  • Sleeps 6
  • 2 King Beds

Deluxe Queen Suite

  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

Deluxe, Semi-Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Church View Room

Pillow-top beds, in-room safe, individually decorated

Church View Room

  • Sleeps 3
  • 1 Queen Bed

Square View Room 1

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Double Beds

Bunk Superior Room 1

  • Sleeps 4
  • 1 Single Bunk Bed

View all photos for Terrace Superior Room

Pillow-top beds, in-room safe, individually decorated

Terrace Superior Room

  • Sleeps 4
  • 3 Double Beds

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Asia Oriental Room 2

Pillow-top beds, in-room safe, individually decorated

Asia Oriental Room 2

  • Sleeps 6
  • 2 Single Futons and 2 Queen Beds

View all photos for Square View Room 2

Pillow-top beds, in-room safe, individually decorated

Square View Room 2

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard, Semi-Double

Pillow-top beds, in-room safe, individually decorated

Standard, Semi-Double

  • Sleeps 2
  • 1 Double Bed

Bunk Superior Room 2

  • Sleeps 5
  • 1 Single Bunk Bed

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About the area

Karuizawa

Located in Karuizawa, Hotel Karuizawa Cross is near a train station and near the boardwalk. Karuizawa Toy Kingdom is a popular area attraction and if an activity is on the agenda, Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out. Travelling with kids? Consider Kozensui and Yukawa Furusato Park. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the snowshoeing and ice skating.
Visit our Karuizawa travel guideOpens in a new window

What's nearby

  • Old Karuizawa Ginza Street - 2 min walk
  • Karuizawa New Art Museum - 14 min walk
  • Karuizawa Prince Shopping Plaza - 3 min drive
  • Karuizawa Prince Hotel Ski Resort - 3 min drive
  • Hoshino Onsen Hot Spring - 7 min drive

Getting around

  • Karuizawa Station - 6 min drive
  • Tokyo (HND-Haneda) - 171 min drive

Restaurants

  • ‪気まぐれカフェ辻堂 - ‬3 min walk
  • ‪ミカド珈琲軽井沢旧道店 - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪フランス・ベーカリー - ‬2 min walk
  • ‪リビスコ - ‬3 min walk

About this property

Hotel Karuizawa Cross

Family-friendly hotel near the boardwalk
Consider a stay at Hotel Karuizawa Cross and take advantage of a nightclub, a free daily manager's reception and a terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a shopping centre on-site.
You'll also enjoy the following perks during your stay:
  • Free self-parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), an electric car charging station and a gift shop
  • A lift, luggage storage and a vending machine
  • Guest reviews speak highly of the location
Room features
All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Baby monitors, highchairs and children's slippers
  • Pillowtop mattresses and free cots/infant beds
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Fridges, children's dinnerware and free tea bags/instant coffee

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Uncovered extended parking on site (JPY 1000 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee daily: JPY 1650 per person
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Free daily reception

Restaurants on site

  • モンテ・クッチーナ
  • 和食処　あさま
  • CROSS BAR

Things to do

  • Art gallery
  • Designer shops
  • Nightclub
  • Public winery tours
  • Shopping centre
  • Shopping

Family friendly

  • Baby monitor
  • Children's dinnerware
  • Free cots/infant beds
  • High chair
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage

Business services

  • Coworking spaces

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Children's slippers
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Is Hotel Karuizawa Cross pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Karuizawa Cross?

As of 18 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on 20 Jun 2024 start from HK$830.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Karuizawa Cross?

Self-parking is free at this property.

What time is check-in at Hotel Karuizawa Cross?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Karuizawa Cross?

Checkout is at 11:00 AM.

Where is Hotel Karuizawa Cross located?

This family-friendly Karuizawa hotel is located near the boardwalk, just steps away from St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Alexander Shaw Memorial Hall and Karuizawa Shaw Memorial Church are also within 10 minutes. Karuizawa Station is 23 minutes by foot.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 421 reviews" "
Rating 8 - Good. 121 out of 421 reviews" "
Rating 6 - Okay. 20 out of 421 reviews" "
Rating 4 - Poor. 4 out of 421 reviews" "
Rating 2 - Terrible. 5 out of 421 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Heater was great. there is floor heating. Staff are very friendly and car park is a short walking distance from hotel. i would definitely return.
Stayed 3 nights in Apr 2024

8/10 Good

Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy and amenities up to standard. The adjoining carpark not paved and muddy during winter months.
Stayed 1 night in Mar 2024

10/10 Excellent

Lai Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Lam Ka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ho Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Just the perfect hotel one can find in Karuizawa, especially for non-driving tourists. From the station, you can take a bus right to “Kyu Karuizawa” and this hotel has actually one entrance in the main Kyu Karuizawa street. There is another bus stop nearby which you can take to Shiraito Waterfalls. This hotel is just the most considerate and detailed minded hotel I have ever been. They even provide guests with cleansing oil, facial wash, toner and face lotion - if you are just in Karuizawa for a short stay, you can just leave your worries to the hotel. This hotel will definitely be on my top list if I ever visit Karuizawa again!
Stayed 1 night in Oct 2023

10/10 Excellent

Kai Wai Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious with many windows. The environment is beautiful and surrounded by tall trees. The staff at front desk is polite and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023