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Promenade Hotel Kota Kinabalu

4.0 star property
Upscale waterfront hotel, walk to Imago Shopping Mall

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Free minibar, in-room safe, desk, blackout curtains
Buffet
Reviews
7.8

Good

Popular amenities

  • Restaurant
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Popular LocationKota Kinabalu Esplanade5 min walk
  • Popular LocationImago Shopping Mall9 min walk
  • Popular LocationSuria Sabah Shopping Mall2 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)7 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Yau Chun
Jan 5, 2024
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Room options

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe with Club Lounge Access

9.2/10 Wonderful

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Bidet
Shower/bath combination
  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Non Smoking, Bathtub

8.7/10 Excellent

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 312 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

8.7/10 Excellent

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior Suite with Club Lounge Access

10/10 Exceptional

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Designer toiletries
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior with Club Lounge Access

9/10 Wonderful

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout curtains

Junior Double Room

9.3/10 Wonderful

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Designer toiletries
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, (1002)
The price is HK$562
HK$623 total
includes taxes & fees
23 Jun - 24 Jun
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About the area

Kota Kinabalu

Promenade Hotel Kota Kinabalu is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, and is in a shopping district and on the waterfront. Travellers who have shopping on the agenda can visit Imago Shopping Mall and Suria Sabah Shopping Mall, while those looking for another kind of activity may want to check out Jesselton Point Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Visit our Kota Kinabalu travel guideOpens in a new window

What's nearby

  • Kota Kinabalu Esplanade - 5 min walk
  • Centre Point - 6 min walk
  • Imago Shopping Mall - 9 min walk
  • Suria Sabah Shopping Mall - 2 min drive
  • Sutera Harbour - 4 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Promenade Breakfast Buffet - 1 min walk
  • Big Fish - 5 min walk
  • Intan Cuisine, Anjung Senja - 6 min walk
  • Dynasty Restaurant 皇朝酒樓 - 1 min walk
  • The Lounge - 6 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel located in Downtown Kota Kinabalu
Close to Imago Shopping Mall, Promenade Hotel Kota Kinabalu provides an airport shuttle, a corner/local shop and 2 coffee shops/cafes. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Local cuisine breakfast (surcharge), airport pick-up service (surcharge) and concierge services
  • A front desk safe, wedding services and smoke-free property
  • Free newspapers, luggage storage and 2 meeting rooms
  • Guest reviews give good marks for the breakfast and overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Pick-up airport shuttle (surcharge) from 7 AM to 10 PM
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily: MYR 46 for adults and MYR 23 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Promenade Cafe
  • Dynasty Restaurant
  • Lobby Lounge

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (8396 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MYR 46 for adults and from MYR 23 for children
  • Airport shuttle fee: MYR 50 per vehicle
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Kota Kinabalu
Promenade Hotel
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Checkout is at noon.

Does Promenade Hotel Kota Kinabalu provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 7 AM-10 PM on request. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

Promenade Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 519 reviews" "
Rating 8 - Good. 239 out of 519 reviews" "
Rating 6 - Okay. 76 out of 519 reviews" "
Rating 4 - Poor. 41 out of 519 reviews" "
Rating 2 - Terrible. 15 out of 519 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Travelled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!