I checked in at 4:15am in the morning (my flight delayed 8 hours) and the staff helped me through quickly with a smile. It's a small room as I expected BUT you get free WiFi, a phone for local calls, private bathroom, a safe with your own combination setting, TV, a small fridge, cup, toothbrush, toothpaste. The location is very convenient for metro, bus, taxi and fairly, as well as a bus to the airport. I love it.