The hotel is beautiful and is comparable to other luxury hotels in Kyoto.
Pro:
Located close to Kiyomizu-dera so you can visit early before tourists arrive
Beautiful property with great pagoda views
Wonderful concierge that helps with local reservations
Guest Lounge with high-end food and drinks during the day
Con:
Slow housekeeping. We had a 5:30 dinner reservation and when we checked on our room at 3:40, the cleaner was still there. We returned again at 4:30 and the cleaner was still there, when we asked how much longer they would need, they said at least 30 minutes. At this point, we had to get the front desk involved to ask the cleaner to leave the room. During the over 1 hour and 30 minutes the cleaner was in the room, they neglected to replace toilet paper. We were disappointed because the hotel asks at check-in what time you would like room cleaning and we said 10am. Not sure why this wasn't completed until almost 5pm
Did not acknowledge our wedding anniversary, which they were notified of. Most luxury hotels would have left a note, but there was no acknowledgement from the hotel.
Far from train lines. However, cabs and buses are easily available