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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Luxury Colonial hotel near Las Alcaravaneras Beach
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Spa
Gym
Minibar, in-room safe, blackout curtains, free WiFi
3 restaurants, lunch served
Lobby sitting area
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • BarBarBar
  • SpaSpaSpa
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
The price is HK$1,335
Price available on 2024/07/01

Explore the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Popular LocationSanta Catalina Park3 min drive
  • Popular LocationSan Telmo Park3 min drive
  • Popular LocationLas Arenas Commercial Center5 min drive
  • AirportLas Palmas (LPA-Gran Canaria)34 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Nice hotel, but even though recently refurbished it’s a bit dated. Bedroom was too small and old doors to wardrobes and...
Sharon
Jun 4, 2024
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Room options

View all photos for Suite

Minibar, in-room safe, blackout curtains, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
Blackout curtains
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Hairdryer
Rainfall showerhead
  • 320 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Sofa bed
Blackout curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Private bathroom
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Hairdryer
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Deluxe)

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Hairdryer
Rainfall showerhead
Private bathroom
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Private bathroom
  • 498 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Superior)

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Private bathroom
Bathrobes
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel is in the city centre and near the beach. Calle Triana and Las Arenas Commercial Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and Santa Catalina Park. Looking to enjoy an event or a match while in town? See what's going on at Gran Canaria Stadium.
Visit our Las Palmas de Gran Canaria travel guideOpens in a new window

What's nearby

  • Santa Catalina Park - 3 min drive
  • San Telmo Park - 3 min drive
  • Calle Triana - 4 min drive
  • Las Arenas Commercial Center - 5 min drive
  • Las Canteras Beach - 8 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 34 min drive

Restaurants

  • ‪Cafetería Hernández - ‬9 min walk
  • ‪Alis Rooftop Bar - ‬4 min walk
  • ‪Charly's Cafe - ‬5 min walk
  • ‪Tao Club & Garden - ‬3 min walk
  • ‪Segundo Muelle - ‬2 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel revitalised in 2019 and located near Las Alcaravaneras Beach
Located close to San Telmo Park and Las Canteras Beach, Santa Catalina, a Royal Hideaway Hotel provides a poolside bar, a terrace and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, a Michelin star rated meal and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks at this hotel include:
  • Swimming pool with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), self-parking (surcharge) and an outdoor pool
  • A banquet hall, a 24-hour front desk and beach towels
  • A porter/bellboy, multilingual staff and wedding services
  • Guest reviews speak well of the helpful staff
Room features
All 204 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 36 for adults and EUR 30 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón
  • 1890 La Bodeguita
  • Bar Carabela
  • Alis Rooftop(Only adults)

Things to do

  • 24-hour fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – October 2019
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 8 2024 to May 11 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 28 July to 3 September:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 36 for adults and from EUR 30 for children
  • Self-parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Las Palmas De Gran Canaria
Santa Catalina
Santa Catalina Royal Hideaway Hotel
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from May 8 2024 until May 11 2024 (dates subject to change).

How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel?

As of 5 Jun 2024, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel on 1 Jul 2024 start from HK$1,334.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 1 mi (2 km) of Las Alcaravaneras Beach and San Telmo Park. Calle Triana and Santa Catalina Park are also within 2 mi (3 km).

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 282 out of 382 reviews" "
Rating 8 - Good. 71 out of 382 reviews" "
Rating 6 - Okay. 19 out of 382 reviews" "
Rating 4 - Poor. 7 out of 382 reviews" "
Rating 2 - Terrible. 3 out of 382 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Kingston Upon Thames

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but even though recently refurbished it’s a bit dated. Bedroom was too small and old doors to wardrobes and bathroom noisy
Stayed 10 nights in Mar 2024

6/10 Okay

Moulaye Idriss, Laval

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Stayed 3 nights in May 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in May 2024

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and perfectly located for our cruise embarkation. We experienced a medical emergency during our stay and the staff could not have been more helpful or caring. I only wish I could remember the name of the woman who took charge so I could thank her specifically.
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Couldn’t fault friendliness and hotel. Gorgeous!
Stayed 4 nights in Apr 2024

10/10 Excellent

Julia Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping for a nice stay - what I got was a luxurious stay. I was half board and would recommend that - also - try out la poemas. All the staff were amazing - shout out to Paola, Xoel, Julia … but no one was anything other than lovely. As a solo traveller this worked for me Plenty of sunbeds for this April trip
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Simply superb! The only negative were the lights! I found them so frustrating ! Working out how to turn on and off was a challenge !
Stayed 2 nights in Apr 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed
Stayed 1 night in Apr 2024

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately, we experienced issues with the air conditioning, which did not function during our stay, despite notifying the staff every day.
Stayed 3 nights in Mar 2024

6/10 Okay

Malcolm, Weymouth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful building, over priced and lacking in attention to detail and customer service. Over reliance upon technology which didnt work.
Stayed 1 night in Mar 2024