Exterior

Reviews of Holiday Inn Express & Suites Latta, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Latta, an IHG Hotel
2513 CATTLE FARM ROAD, Latta, SC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 263 out of 326 reviews" "
Rating 8 - Good. 43 out of 326 reviews" "
Rating 6 - Okay. 9 out of 326 reviews" "
Rating 4 - Poor. 10 out of 326 reviews" "
Rating 2 - Terrible. 1 out of 326 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh! I love holiday Inn! I stop at this franchise all over the world!
Stayed 1 night in May 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like new property. Hvac quiet. Direct tv, but no ability to hook in a Roku. Will return on next trip
Stayed 1 night in May 2024

10/10 Excellent

Dana, Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and exceptionally clean
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not too many resteraunt close by. Otherwise it was very nice.
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi Stephen! Thank you for your feedback. We're glad to hear that you found your stay very nice overall. We understand that having a variety of dining options nearby can enhance your experience, and we apologize for any inconvenience caused by the limited number of restaurants in the area.If you have any other suggestions or if there's anything else we can do to improve your experience for future stays, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again soon!

10/10 Excellent

LaToya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Only maybe 3 fast food options in the area.
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi LaToya! We're pleased to hear that you found our hotel very clean. Your comfort and satisfaction are our top priorities, and cleanliness is something we take very seriously.We understand that having a variety of dining options nearby can enhance your overall experience, and we apologize for the limited selection of fast food options in the area. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to ensure your stay is as enjoyable as possible, and we appreciate your support.

10/10 Excellent

Kitoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on 20 May 2024
Hi Kitoria! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

John

Travelled with family
Seemed very new
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on 17 May 2024
Hi John! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here evvery year on my way to Florida and the return. Love everything about it.
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi ron! We're thrilled to hear that you've had consistently positive experiences during your stays with us! It's wonderful to know that you love everything about our hotel and that we've become a reliable stop for you on your travels to and from Florida. Your continued loyalty and satisfaction mean a lot to us, and we're grateful for the opportunity to serve you. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us each year, and we look forward to welcoming you back again soon! Safe travels!

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
STAY HERE! Thai was one of the most beautiful hotels I have stayed in! It's quiet and clean! There was a slight issue with the remote control but it was QUICKLY fixed. I urge you to stay here! 10/10
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 17 Apr 2024
Dear Terrell,Thank you very much for sharing your wonderful experience with us! We are delighted to hear that you found our hotel beautiful and enjoyed the quiet, clean environment. We apologize for the minor issue with the remote control but are glad to know that our team was able to resolve it quickly. Your recommendation is highly appreciated, and we look forward to welcoming you back for another perfect stay. Thank you once again for your kind words and for giving us a perfect rating!Sincerely,

10/10 Excellent

Jaime

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 95. Friendly staff, very clean. Good breakfast.
Stayed 1 night in Apr 2024
Response from MP - Guest Relations Manager on 8 Apr 2024
Hello Jaime, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 8 Apr 2024
Hello Victor, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Peggy, Hampton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel located in rural South Carolina, did not expect the very upscale luxury in linens and soaps/shampoos.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 31 Mar 2024
Hello Peggy, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good easy spot with 95 access
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 31 Mar 2024
Hello Kevin, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time staying at this property and we will stay again! Front desk employee was very sweet! The bed is very comfortable and I like that everything looks new.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 19 Mar 2024
Hello Mary, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

Dianne, Sinking Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 20 Mar 2024
Hello Dianne, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 Poor

Marie-Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They recently renovated, but forgot to include insulation. Everything was so loud, the doors slam all night. You can hear everyones conversations in all the rooms. Then the fire alarm went off at 330am, then went off. Then no instructions. Just people yelling about whether or not to vacate.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 18 Mar 2024
Hello Marie-Claire, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 Excellent

Bishop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 15 Mar 2024
Hello Bishop, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this hotel I stay here every time I come here
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 12 Mar 2024
Hello Barbara, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
new and clean
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Donald, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Nice stay . It was a fully booked hotel. You could tell for breakfast that the one lone breakfast attendant was struggling to keep up. Not her fault at all but food was empty. Hotel probably needs more than one person on weekends working that.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 12 Mar 2024
Hello Doris, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

gene

Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 31 Mar 2024
Hello Gene, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from the interstate, clean, polite staff.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 3 Mar 2024
Hello Melissa, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Willona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 26 Feb 2024
Hello Willona, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good.
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 21 Feb 2024
Hello Anatoly, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely newer hotel. Front desk, housekeeping and breakfast staff were great. Comfy bed. Spacious and clean room. Well lit parking lot- felt very safe. Will definitely stay here again on our drive from New England to FL.
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 6 Feb 2024
Hello Bonnie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite and a friendly staff
Stayed 3 nights in Feb 2024
Response from MP - Guest Relations Manager on 6 Feb 2024
Hello William, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Thomas, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

grietje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Eco friendly, very clean efficient. Great free breakfast. We only had one problem, tv would not connect to the satellite system. Someone tried to fix it and then they offered us an other room, but we were too tired to move. But we slept great!
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 20 Jan 2024
Hello Grietje, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from MP - Guest Relations Manager on 20 Jan 2024
Hello Chris, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.
Stayed 2 nights in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Steve, Thank you for taking the time to share your comment regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicap shower
All I all a great stay. The shower chair I received did not fit good in the tub and I fell getting out. I am an amputee so I came down hard on my stump. We told the lady at the front desk but I doubt it will go anywhere than that. I had requested a handicap room and picture showed a bench attached to the shower but there was none. I asked for a shower chair and received one but was informed at checkout that they did have rooms that had shower chairs built into the shower. Wish I was offered this at check in. Clean place but my room was not for the handicapped!!
Stayed 2 nights in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Sam, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Howard

Travelled with family
Disliked: Staff & service, property conditions & facilities
The heating unit vibrated loudly all night long. We were unable to sleep most of the night. We came to the hotel to get a good night’s sleep after driving over 9 hours and before needing to drive all the next day. This did not happen because of the incessant noise. I guess we should have stayed in the best western The toilet bowl needed to be cleaned better. The bath towels were very small. When told about heater issue desk person wrote a note and was indifferent.
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Howard, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very satisfied with our stay
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Josephine, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and up to date!
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 6 Jan 2024
Hello Brenda, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Good

Kimberly, Silver Spring

Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Kimberly, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 1 Jan 2024
Hello Guillermo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 1 Jan 2024
Hello Thomas, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Lap

Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 1 Jan 2024
Hello Lap, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Pamela, Webster

Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Pamela, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 6 Jan 2024
Hello Phillip, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice hotel. Friendly check-in staff. Clean rooms and comfortable bed
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 17 Dec 2023
Hello Karen, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Freddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, overall comfortable and spacious room
Response from MP - Guest Relations Manager on 10 Feb 2024
Hello Freddie, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

LEROY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the interstate highway
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 17 Dec 2023
Hello Leroy, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 17 Dec 2023
Hello William, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
I believe it’s new - clean , close proximity to downtown Florence and I95, gas stations / convenient store , good for overnight stay esp if traveling further south
Stayed 2 nights in Nov 2023
Response from MP - Guest Relations Manager on 19 Dec 2023
Hello Benjamin, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 Good

Amanda

Stayed 1 night in Nov 2023

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this motel except for the shower. The floor was slippery. The shower soap also contributes to the condition.
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again when in the area.
Our stay met our every expectation in a happy way. The only downside was the very limited choice of dining, but this was not a significant concern for us. The Subway Sandwich shop across the street was suitable and tasty. The customer service of the hotel was admirable.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Latta SC
We enjoy staying at the Holiday Inn Express in Latta, it’s very clean and the staff is pleasant.
Stayed 1 night in Nov 2023