6/10 Okay
Roy
Travelled with partner
30 May 2024
Liked: Staff & service
The accommodation was very comfortable and in an excellent location but was badly let down by the Bar/Diner. Waited 40 minutes for a couple of burgers which arrived barely warm and with some of the dressings missing - the diner wasn’t even that busy, so no excuse there. The buns hadn’t been toasted and worst of all, the meat was full of fatty lumps. The ‘skin on fries’ were straight out of McDonalds but soggy. Also ordered onions rings and got 4 for £5. £1.25 for an onion ring is the most expensive I’ve ever had. I think it was the worst meal I’ve ever had. Totally inexcusable and a complete ripoff at the price. Come on Leonardo Hotel, surely you can offer better for your guests.
Roy
Stayed 3 nights in May 2024