If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
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Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Free cots/infant beds
Heating
Hypo-allergenic bedding
Bathroom
Hairdryer
Shower
Toothbrush and toothpaste (on request)
Entertainment
Digital channels
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Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Mobile key entry
Phone
Safe
Soundproofing
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London
Hyatt Place London City East Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
First time in London and we were questioning the location of this hotel at the start, but it’s so close to an Underground Station and was within walking distance of Brick Lane and Spitalfields Market. There were lots of dining options within 1 mile, as well. We loved it and the staff was top notch.
Good location for the east side of London, including Tower of London, Tower Bridge, the City, Spitalfields Market and Brick Lane. The roof top bar was gorgeous, the rooms clean and very quiet. The cooked breakfast was a bit bland, but there was plenty of choice for alternatives.
Gordon
Stayed 2 nights in Apr 2024
6/10 Okay
Darren
Travelled with family
11 Apr 2024
Liked: Staff & service
Disliked: Amenities
Very Average hotel . Rooms are poorly decorated and don’t appear fresh and clean .
Shower gel bottle was empty and their was a hair in the shower .
Restaurant is too small for the number of guests.
Location is handy for the tube .
On reflection a premier inn Would have been a better choice
Modern and safe. Well staffed. Urban area but it’s walkable and close to the hospital and some good restaurants. Mostly a middle eastern population but very wonderful people. Taxi service is a little bit pricey to get to most attractions of London. 8.5/10
Loved the room. We had a sofa at the end of the bed, in front of a large TV. Comfortable bed .the roof terrace bar is amazing, will definitely be coming back
I felt quite unsafe to see that the main gate of the hotel closes at midnight. I had to ring the bell to open it. Didn't experience anything dangerous but the area is not the safest.