Exterior

Reviews of The Lincoln Suites

4 out of 5
The Lincoln Suites
37-39 Kingsway, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 375 reviews" "
Rating 8 - Good. 71 out of 375 reviews" "
Rating 6 - Okay. 21 out of 375 reviews" "
Rating 4 - Poor. 8 out of 375 reviews" "
Rating 2 - Terrible. 3 out of 375 reviews" "

9.8/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean rooms, great price!
Stayed 3 nights in May 2024
Response from Jaroslaw on 26 May 2024
Hi Tracey,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent staff, clean rooms, and great prices. Your feedback means a lot to us.We hope to welcome you back soon!Best regards,Jaroslaw

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and clean rooms!! I can’t say enough about the staff, they were so friendly and accommodating. Kept our luggage for the day since we arrived early, kept them for the weekend as we stayed a couple days in York, then again after we checked out so we could make use of the day before leaving for the airport. Room was large, clean with washer/dryer and small fridge. Would definitely stay again!!
Stayed 4 nights in May 2024
Response from Dinesh R. on 26 May 2024
Dear TraceyThank you so much for your kind words and for taking the time to share your experience with us! We are delighted that you enjoyed the cleanliness and amenities of your room, and that it provided you with everything you needed for a comfortable stay. It’s wonderful to know that our efforts made your visit enjoyable and convenient.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect suite for our family of four. It has plenty of space and we enjoyed being able to walk to many places.
Stayed 3 nights in May 2024
Response from Jaroslaw on 20 May 2024
Hi Amanda,Thank you for your wonderful review! We're delighted to hear that our suite was perfect for your family of four and that you enjoyed the spaciousness. It's great to know that our convenient location made it easy for you to walk to many places.We look forward to welcoming you and your family back in the future!Best regards,Jaroslaw

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy access, close to everything.
Stayed 3 nights in May 2024
Response from Joao on 16 May 2024
Dear Nick,Thank you for your feedback and for staying with us at The Lincoln Suites. We're glad to hear that you found our hotel easily accessible and close to everything you needed. We appreciate your positive review and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

6/10 Okay

Cassidy Floyd, Hoschton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a good stay here. There are many things the hotel has going for it (location-short walk to several tube stations Covent Garden area, 1 functioning lift/elevator, Nespresso machines in-room, cleanliness, modern/new furniture, toiletries provided-shampoo, conditioner, body wash, body lotion). However, our lack of a good air conditioning unit was a total dealbreaker for me. I would not stay here again simply for that issue alone. It’s a shame because they have some great things going for them, but we were absolutely boiling the entire time we were in our room and dreaded having to go to sleep at night since it was so stuffy. We resorted to opening the window when possible, but it ended up getting too hot (early May) to do it at the end of our stay. This shouldn’t be the case. If a place is advertising air conditioning - it should be fully functional and work very well. There was no AC in the halls which I understand has to do with the old building design, but being on the 4th floor I suppose made the hallways feel like a smothery sauna.
Stayed 8 nights in May 2024
Response from Dinesh R. on 14 May 2024
Dear Cassidy Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your kind words about our hotel's location, amenities, and cleanliness. It's wonderful to hear that you found our Nespresso machines and toiletries to be convenient additions to your stay.We deeply apologise for the discomfort you experienced due to the lack of a functioning air conditioning unit in your room. We understand how crucial a comfortable room temperature is for a pleasant stay, and we regret that we fell short in providing this essential amenity during your visit.We want to assure you that the issue with the air conditioning system on the 4th floor was indeed an unexpected and unavoidable situation. Our maintenance team worked diligently to address the problem as swiftly as possible, and we're disappointed that we couldn't resolve it during your stay.Your feedback is invaluable to us, and we will use it to ensure that similar issues are prevented in the future. We understand your frustration, and we sincerely apologise for any inconvenience this may have caused you.Should you choose to stay with us again in the future, we would be grateful for the opportunity to provide you with a much more comfortable experience.Warm regards,

8/10 Good

Kendall

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024
Response from Joao on 14 May 2024
Dear Kendall,Thank you for taking the time to share your feedback with us. We appreciate your rating and would love to hear more about your experience so we can continue to improve our services. If there's anything specific that we could have done better to earn a higher rating from you, please don't hesitate to let us know. Your satisfaction is our priority, and we're committed to providing you with a memorable experience during your stay at The Lincoln Suites. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,

10/10 Excellent

sonia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Jaroslaw on 10 May 2024
Hi Sonia,Thank you so much for your fantastic 5-star review of Lincoln Suites! We're delighted that you had such a great experience during your stay with us. Your feedback is invaluable to us as we strive to provide the best possible service to all our guests.We look forward to hosting you again at Lincoln Suites in the future. If you have any further comments or requests, please feel free to reach out to us.Warm regards

10/10 Excellent

Grace, New York

Liked: Cleanliness, amenities, property conditions & facilities
This was my second stay at The Lincoln Suites. It's very conveniently located, a short walk from West End theaters, the Holburn tube station and the Alwydch bus stops. In the evening, it's very quiet and there's very little foot traffic. There is a 24 hour front desk. Check-in was very quick. The apartment was spotless, well laid out, and the bed was very comfortable. I had an issue with the towel warmer and it was promptly taken care of. I'm an American tourist, so needed to learn how to turn on the induction stove and the combo washing/machine dryer. The staff was very patient with me. Recommended.
Stayed 4 nights in Apr 2024
Response from Jaroslaw on 9 May 2024
Thank you so much for taking the time to share your experience, Grace! We're thrilled to hear that you enjoyed your second stay at The Lincoln Suites and found our location convenient for exploring London. It's wonderful to know that you appreciated our quiet surroundings, quick check-in process, and the cleanliness and comfort of your apartment. We're always here to assist with any issues that may arise, and we're glad we could promptly address your concerns with the towel warmer. We understand that navigating unfamiliar appliances can be challenging, but we're delighted that our staff could assist you with operating the induction stove and combo washing/machine dryer. Thank you for recommending us, and we look forward to welcoming you back on your next visit to London!

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from The Lincoln Suites Team. on 8 May 2024
Dear Amy, Thank you for your query. We are looking forward to welcoming you!While we cannot guarantee early check-in, we shall make every effort to make your room available as early as possible. In the event that your room is not ready upon arrival, we shall be happy to store your luggage until it becomes so.Should you require anything further, please do not hesitate to get back in touch.

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were most pleased with the apartment and how well we weretreated by the property manager Annette.
Stayed 6 nights in Apr 2024
Response from The Lincoln Suites Team. on 3 May 2024
Dear Gordon,Wow! Thank you so much for your amazing review of Annette's service. We're thrilled to hear that she made your experience memorable. Your kind words truly mean a lot to us. We hope to have the pleasure of hosting you again soon at The Lincoln Suites. See you soon. warm regards!

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable "Wow" room with great view of the neighborhood. Excellent area for walking. Friendly staff. Nice downstairs bar/lounge. Will stay here again!
Stayed 6 nights in Mar 2024
Response from Annette on 30 Apr 2024
Dear Lisa,Thank you so much for your wonderful feedback!We're thrilled to hear that you enjoyed your stay with us and that you found our "Wow" room comfortable with a great view . It's fantastic to know that you appreciated the excellent area for walking and the friendly staff. We're also glad you enjoyed our downstairs lounge.Your kind words mean a lot to us, and we can't wait to welcome you back for another enjoyable stay. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Looking forward to your return!Warm regards,

6/10 Okay

Antoine, Bournemouth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joao on 28 Apr 2024
Dear Antoine,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. If there are any specific concerns or areas where we can improve, please don't hesitate to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to make your next stay more enjoyable.Warm regards,

10/10 Excellent

janice

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was cioncerned and helpful. Brds were comfortable
Stayed 4 nights in Apr 2024
Response from Jaroslaw on 25 Apr 2024
Thank you for your feedback, Janice! We're pleased to hear that our staff was attentive and helpful during your stay at our hotel. It's wonderful to know that you found the beds comfortable for a good night's sleep. We strive to provide a comfortable and welcoming experience for all our guests, and we're glad we met your expectations. If you're ever back in the area, we'd love to host you again!

10/10 Excellent

Catherine

Stayed 3 nights in Apr 2024
Response from Joao on 15 May 2024
Dear Catherine,Thank you for your feedback. We're glad to hear that you had a satisfactory stay at The Lincoln Suites. If there are any specific areas where we can improve and earn a higher rating from you in the future, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another great stay.Warm regards,

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property looked recently updated; Staff very attentive, responsive and a pleasure. I would stay here again, however, I would ask for a room with windows that offer a view. Felt enclosed because our drapes required closing all the time.
Stayed 8 nights in Mar 2024
Response from Joao on 3 Apr 2024
Dear valued guest,Thank you for choosing to stay at The Lincoln Suites and for taking the time to share your feedback with us. We're delighted to hear that you found our property recently updated and that our staff provided attentive and responsive service, making your stay a pleasure.We're sorry to hear that you felt enclosed due to the drapes requiring closure, our rooms turned to the front do offer view, so if you're looking for that in a next time please mention to us and we will make our best effort to offer you a room with a view. Your comfort is important to us, and we will take your feedback into consideration to ensure a more enjoyable experience in the future.We look forward to the opportunity to welcome you back and provide you with a room that meets all your preferences.Thanks,Joao

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great overnight stay in an Apartment here. It’s in a great location, with Covent Garden just around the corner. There’s a CoOp opposite if you need any essentials, and a Pret next door. However there was complimentary water, tea and coffee in the Apartment. Everything was spotless - and we were greeted by a very friendly chap called Abas (hopefully I spelt the name right). The bed was so comfortable - in fact the only thing I would change was the view of the air conditioning units and other rooms from our window (Room 202) - although it was nice to see some natural light. Excellent value - and would deffo stay again when going to see a Show.
Stayed 1 night in Mar 2024
Response from Joao on 31 Mar 2024
Dear Julie,Thank you for choosing The Lincoln Suites for your overnight stay and for sharing your wonderful feedback with us. We're thrilled to hear that you had a great experience and that our location near Covent Garden was convenient for you. It's also delightful to know that you found our apartment comfortable, spotless and well-equipped with complimentary water, tea, and coffee. We'll be sure to pass on your kind words to Abas, who greeted you warmly.And finally, it's great to know that you found our hotel to be excellent value and that you would consider staying with us again. We look forward to welcoming you back for another enjoyable stay, perhaps when you're off to see another show!Best regards,Joao

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Friendly staff. Accommodations exceeded expectations. Will definitely stay here again!
Stayed 1 night in Mar 2024
Response from Annette on 17 Mar 2024
Dear Mark.Thank you for giving us a prefect rating and for recommending The Lincoln suites hotel to other travellers I'm sure our entire hotel staff enjoy catering to your needs as much as you you enjoyed your stay. we look forward in your return. Take careKind RegardsAnnette

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Feb 2024
Response from Dinesh R. on 9 Mar 2024
Hi Michael Thank you for rating us on high!Hope to having you back with us soon.

8/10 Good

M

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Annette on 8 Mar 2024
Dear M, Thank you for taking the time to review your stay with us at the Lincoln suites hotel, we look forward to your return.Kind RegardsAnnette

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
A clean hotel with lovely staff and easy walking distance for my stay in London.
Stayed 1 night in Feb 2024
Response from Dinesh R. on 2 Mar 2024
Hi RuthThank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team takes pride in providing a clean environment and exceptional service. We're also glad to hear that our location worked well for you. We look forward to welcoming you back on your next visit to London!

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Dinesh R. on 29 Feb 2024
Hi Brent,Thank you for taking your time to rate us on high. We appreciate your feedback and looking forward to having you with us soon.

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort
A great find in London. Will recommend and return
It was a very pleasant suprise. The room was incredibly comfortable. The kitchen had everything you could need in it. The gentleman at reception answered all our questions before we asked any and saud he could keep our bag when we went to the theatre. We will recommended and willbe back.
Stayed 1 night in Feb 2024
Response from Dinesh R. on 27 Feb 2024
Dear DanielleThank you so much for taking the time to share your delightful experience with us! We're thrilled to hear that your stay was such a pleasant surprise and that you found the room incredibly comfortable. Providing our guests with a cozy and well-equipped environment is always a top priority for us.It's wonderful to know that our kitchen amenities met your needs perfectly. We believe in ensuring that our guests have everything they require to feel at home during their stay.We're glad to hear that our reception team was able to anticipate your needs and provide helpful assistance throughout your visit. We understand the importance of going above and beyond to make our guests' experiences truly memorable.Thank you for your kind recommendation! There's no greater satisfaction for us than knowing that our guests had a fantastic stay and are eager to return. We look forward to welcoming you back for another wonderful experience in the near future.If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know.

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024
Response from Dinesh R. on 24 Feb 2024
Hi NigelThank you for rating us on high!Looking forward to having you with us soon

10/10 Excellent

ELAINE

Stayed 1 night in Feb 2024
Response from Dinesh R. on 24 Feb 2024
Hi ELAINE Thank you for rating us on high!Looking forward to having you with us soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great!
This was a fantastic place to stay. The rooms were comfortable and clean, and the location was excellent!
Stayed 4 nights in Feb 2024
Response from Dinesh R. on 21 Feb 2024
Dear Guest Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our rooms comfortable and clean. Our team takes great pride in providing top-notch accommodations and ensuring our guests have a wonderful experience. We're also glad you appreciated our excellent location. We hope to welcome you back again soon for another fantastic stay!

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Ok location, nice design but but poor ventilation
Good location and updated rooms but the air conditioning and ventilation was very very poor. We complained to the reception several times about the stuffiness and heat in the bedroom but this was not fixed during our stay. It was very muggy and unpleasant to stay or sleep in the room.
Stayed 3 nights in Dec 2023
Response from Dominic on 20 Feb 2024
Dear Michelle, Thank you for taking the time to write us a review. We are delighted that you enjoyed our premium location near the theatre quarter! We are also pleased to hear that you appreciated the modern comfort of your apartment! We regret that your room temperature wasn't quite as you would have liked it. We apologize for the fact that we did not manage to rectify the matter during your stay. Thank you for sharing your feedback. We shall be looking into the issue carefully.Nevertheless, We hope to have the opportunity to welcome you back for a much improved experience!Kind regards,

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, room comfort
Great place to stay
Perfect location on the edge of Covent Garden. Abbas on reception was welcoming and informative. Room was spotless and modern. Bed was really comfortable and toiletries high quality.
Stayed 1 night in Feb 2024
Response from Dinesh R. on 18 Feb 2024
Dear PeterThank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our prime location in Covent Garden, and that Abbas made you feel welcomed and informed upon your arrival. It's fantastic to know that you found your room spotless and modern, with a comfortable bed and high-quality toiletries. We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.

10/10 Excellent

Megan S

Stayed 6 nights in Jan 2024
Response from Dominic on 9 Feb 2024
Dear Megan,Thank you for taking the time to review your experience with us. It was our sincere pleasure hosting you! We hope to welcome you back in the near future.

10/10 Excellent

Carole

Stayed 1 night in Jan 2024
Response from Dinesh R. on 26 Jan 2024
Dear CaroleThank you for your perfect score! We're thrilled to hear you had a fantastic stay. Your feedback means the world to us. We look forward to welcoming you back soon!Best regards,

8/10 Good

Terra

Travelled with family
Liked: Cleanliness, room comfort
Birthday trip
Great location. Easy to walk to many sites, restaurants and shopping. Came for my birthday with my daughter. Room was spacious enough for both of us.
Stayed 5 nights in Jan 2024
Response from Dominic on 17 Jan 2024
Dear Terra, Thank you for your lovely review! We are delighted that you enjoyed our premium location in the heart of the city, and the spacious comfort of your apartment! Thank you again for choosing to celebrate your birthday at the Lincoln Suites! We look forward to welcoming you back for another exceptional experience!Kind regards,

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Nice location, clean and comfortable suite
It was all good until construction or some other source of noise started at 0700. It sounded like concrete jackhammers. The front desk said that construction is not allowed until 0800. Hopefully it will be resolved.
Stayed 1 night in Jan 2024
Response from Dominic on 15 Jan 2024
Dear Sir/Madam, Thank you for your kind review! We are delighted that you enjoyed our premium location near the theatre district! We are also pleased to hear that you enjoyed the general comfort of your apartment.We regret that your rest was disturbed during your stay. This was an unusual incident and we haven't observed another occurrence since. Nevertheless we apologize for the disruption, despite the factors being outside of our control.Thank you again for choosing the Lincoln Suites! We look forward to welcoming you back for another exceptional experience!Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Dinesh R. on 26 Jan 2024
Dear Guest,Thank you for your perfect score! We're thrilled to hear you had a fantastic stay. Your feedback means the world to us. We look forward to welcoming you back soon!Best regards,

8/10 Good

Declan

Liked: Cleanliness
Central location, ideal for theatre trip
Brilliant location, large rooms, comfortable bed, but like last year there were two niggles. 1- the aircon cannot be set in the room, so it takes a bit of effort to regulate the temperature, and 2- one of the lifts was out of order for part of the stay. Other than that the stay was very good.
Stayed 6 nights in Dec 2023
Response from Dominic on 9 Jan 2024
Dear Declan, Thank you for your kind review! We are delighted that you enjoyed our premium location, and the spaciousness and comfort of your apartment! We do regret that your room temperature wasn't quite where you would have liked it. We are looking into the issue. Additionally, while one of our lifts was out of service, the other two were working fine. We do apologize that you weren't made aware during your stay.Thank you again for choosing the Lincoln Suites! We look forward to welcoming you back for another exceptional experience!Kind regards,

10/10 Excellent

Matua

Liked: Cleanliness, amenities, property conditions & facilities
What we enjoyed most about this property was its location. We were able to walk to many places and buzz around. The hotel was clean and the staff were helpful. Another great spot, highly recommended.
Stayed 2 nights in Dec 2023
Response from Dominic on 7 Jan 2024
Dear Sir/Madam, Thank you for your kind review! We are delighted that you enjoyed our premium location next to the theatre district! Additionally, thank you for your kind recognition of our staff! Guest such as yourself make delivering the service we offer that much more enjoyable.Thank you again for choosing the Lincoln Suites! We look forward to welcoming you back for another exceptional experience!Kind regards,Dominic

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Dominic on 7 Jan 2024
Dear David, Thank you for taking the time to review our hotel.We hope to welcome you back soon.Kind regards,

10/10 Excellent

Nandi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location! Easy checkin when arriving late into the night. Always a staff member at the front desk. Very spacious. Kitchen was very convenient. We would definitely come back again.
Response from Dominic on 9 Feb 2024
Dear Nandi, Thank you for your lovely review! We are delighted that you enjoyed our premium location near the theatre quarter! We are also pleased to hear that you appreciated the spaciousness, facilities and general comfort of your apartment! Thank you again for choosing the Lincoln Suites! We look forward to welcoming you back for another exceptional experience!Kind regards,

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Dinesh R. on 3 Jan 2024
Hi Anand,Thanks for sharing positive feedback on your stay and we look forward to having you with us soon

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Great little hotel
Great little place, had one of the best nights sleep. Super clean.
Stayed 1 night in Dec 2023
Response from Dinesh R. on 3 Jan 2024
Dear LisaThank you for your kind words regarding your recent stay with us. We're thrilled to hear that you were enjoyed your stay. We look forward to hosting you again for another delightful experience.

8/10 Good

Allan

Stayed 3 nights in Dec 2023
Response from Dinesh R. on 20 Dec 2023
Thank for for rating us on high standards, we always looking forward to welcome you soon.

8/10 Good

Sangita

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Dinesh R. on 20 Dec 2023
Thank for for rating us on high standards, we always looking forward to welcome you soon.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Dinesh R. on 20 Dec 2023
Thank for for rating us on high standards, we always looking forward to welcome you soon.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Just stayed here for the first time and im sure it wont be the last. It exceeded my expectations. Friendly staff, everything you needed included in the studio, clean and close to the theatres. Great room.
Stayed 2 nights in Dec 2023
Response from Rahul on 15 Dec 2023
Hi Michelle,Thank you so much for taking your time to leave positive feedback in regards to your stay. It was a pleasure to have you stay with us & I do hope we can definitely see you again in the future.Best regards The Lincoln Suites

8/10 Good

Frederick

Liked: Cleanliness, room comfort
We really liked our stay in this apartment and when we com3 back to London will stay here again. The only issue we had , as advised earlier was the stove top and oven were electronic and not user friendly. We had an air fryer so this was our back up, otherwise w3 would hav3 had issues!!!
Stayed 5 nights in Nov 2023
Response from Rahul on 15 Dec 2023
Hi Fredrick,Thank you so much for taking your time to leave positive feedback in regards to your stay. It was a pleasure to have you stay with us & I do hope we can definitely see you again in the future.In regards to your issues if you do stay with us again in the future please bear in mind on your keys upon check-in there is a QR code you scan which gives you all the details of the hotel and instructions on how to use the electric etc. Best regards The Lincoln Suites

10/10 Excellent

Bryce

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was phenomenal. Excellently maintained and the staff were so lovely and welcoming
Stayed 6 nights in Nov 2023
Response from Dominic on 6 Dec 2023
Dear Bryce, Thank you for your glowing review! We are delighted that you enjoyed your time with us. We look forward to welcoming you back for another exceptional experience.Kind regards,

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large space of the room and the kitchenette amenities. The location was perfect for us as well. It was close to the Tube, restaurants, and theatres.
Stayed 5 nights in Nov 2023
Response from Dominic on 6 Dec 2023
Dear Danielle, Thank you for your kind review. We are delighted that you enjoyed our central location, amenities and spaciousness of our apartments! We look forward to welcoming you back in the near future.Kind regards,

8/10 Good

Soren

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023
Response from Dominic on 6 Dec 2023
Dear Soren, Thank you for taking the time to review our hotel. We look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Jian Ming

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartments that were clean and spacious. Close to Covent garden and holborn tube stations. Price was fair compared to other properties in the area and the reception staff were always friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Dominic on 6 Dec 2023
Dear Jian Ming, Thank you for your lovely review. We are delighted that you enjoyed our central location, spaciousness and cleanliness! Additionally, thank you for your kind words regarding our staff! Guest such as yourself make the service we offer that much more enjoyable. We look forward to welcoming you back for another exceptional experience.Kind regards,Dominic

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Very nice property. The only tjing they could have is more convenient plug ins in the room. Otherwise great!
Stayed 3 nights in Nov 2023
Response from Dominic on 6 Dec 2023
Dear Sir/Madam, Thank you for your kind review of our property. We are delighted that you enjoyed your time with us. Thank you for your suggestion, we shall look at the possibilities We look forward to welcoming you back for another exceptional experience.Kind regards,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Good location, very limited and unreliable service
The hotel was average and not at all for anyone on business. The internet went down for 20 hours, which prevented me from working, and the design of the building didn't allow anything more than 3g cell service (5g floated in now and then but basically no data). The phone didn't work in my room, so I had to go down to ask any questions. The hotel didn't have a backup plan or any interim solutions (like making arrangements at a business nearby for guests to utilize their internet) so you can't count on being able to access the internet for work. The overnight desk person didn't take complaints seriously (which he felt only reached the level of qualms) and I actually heard him tell a guest whose key stopped working (this happened to me twice during my stay which required visits to the front desk), Would the guest like him to reprogram the key so it could work? To add, at one point after the internet had been down 16 hours, another employee said out loud they were hoping it was coming back that day. There was no communication from the hotel on the issue and no response back on my "qualms".
Stayed 3 nights in Nov 2023

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value. We booked for a night as part of a weekend in London to go to the theatre. Walking distance from theatre district. Really quiet rooms. 24 hour check in. Bed was comfortable. They were really helpful when I had questions before our stay. Would definitely book the same again.
Response from Dominic on 28 Nov 2023
Dear Katy, Thank you for taking the time to review our hotel. Thank you for highlighting our location's proximity to the theatre district, and the quietness and comfort you enjoyed during your stay! We look forward to welcoming you back for another exceptional experience!Kind regards,