Search Chalets in Martinsburg

"Good spot. Good price. "

"Great experience. There are complimentary snack, coffee/tea and water. Clear instructions. Easy passcode lock."

"The Front desk Manager was very professional and friendly. She made the accommodations for our family when we met on Friday night. Today when we left she was very friendly and we told her we had an awesome stay. The women serving breakfast both mornings was very polite and accommodating alon with the house keeping staff. It was a great weekend "

"Excellent customer service "

"Clean, up to date, quiet, friendly staff, good bfast. My only suggestion would be to offer a shuttle to the old town area. We chose this hotel thinking it was close enough to walk but it’s really not feasible as it’s along a highway and would not be a great walk in the dark after dinner. "

"Room was clean Pillows were flat with no fluff - like why bother with a pillow at all! The breakfast was the worst ever! Choice of buffet or al la carte We opted for a la carte after seeing that the buffet was skimpy. Pancakes and waffles were like rubber - eggs were cold. Way understaffed - one girl waiting on all the tables I had to get my own syrup and I wound up toasting my own bread when she never came back. They ran out of coffee by 10 am and never made more even after we asked for more! Staff was extremely slow and unfriendly except for the poor waitress who was overwhelmed! There was also water all over the tile floor from I assume from the indoor pool area. "

"Excellent "

"Great hotel"

"The two young ladies at the front desk (May 4. 4:20 pm) were incredible. It was the most upbeat, courteous and cheerful greeting I have ever received checking in at a hotel."