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关于斯坦利农场，奥伯杰度假村收藏的点评

5 out of 5
斯坦利农场，奥伯杰度假村收藏
200 Stanly Crossroad, Napa, CA

点评

9.2

非常棒

10 分 - 超赞。46 条好评，共有 59 条点评" "
8 分 - 还可以。6 条好评，共有 59 条点评" "
6 分 - 一般。4 条好评，共有 59 条点评" "
4 分 - 很差。1 条好评，共有 59 条点评" "
2 分 - 糟糕。2 条好评，共有 59 条点评" "

9.6/10

清洁度

9.0/10

员工和服务

9.6/10

服务设施

9.8/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Ju hua

2023 年 7 月入住 1 晚
Stanly Ranch 于 2023年07月27日 的回复
Dear Ju Hua,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Rolf

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Stanly Ranch 于 2024年05月21日 的回复
Dear Rolf,Thank you for your 5-star review. Please come back and visit us again soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Sharon

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and service. Had an issue on first night and they not only took care of it but upgraded our room as well! Highly recommend!
2024 年 5 月入住 4 晚
Stanly Ranch 于 2024年05月18日 的回复
Dear Sharon,Thank you for your wonderful feedback! We are happy to hear that you enjoyed your stay and that our team was able to provide excellent service and take care of your concerns. We look forward to welcoming you back.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Joohyun，Jeffersonville

2024 年 4 月入住 1 晚
Stanly Ranch 于 2024年05月12日 的回复
Dear Joohyun,Thank you for your 5-star review. We are so happy you enjoyed your stay. Please come back and visit us again soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Sinrou

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, service was amazing
2024 年 4 月入住 3 晚
Stanly Ranch 于 2024年04月16日 的回复
Dear Sinrou,Thank you for your kind review, I am delighted what we are doing has resonated with you. I look forward to welcoming you back.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Rattanaporn

2024 年 4 月入住 1 晚
Stanly Ranch 于 2024年05月5日 的回复
Dear Rattanaporn,Thank you for your 5-star review. Please come back and visit us again soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Parthiv

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the very best properties we have ever stayed at. Amazing ranch vibes, views, room architecture and amenities and cordial friendly staff! Will certainly go back again and again!
2024 年 4 月入住 1 晚
Stanly Ranch 于 2024年04月8日 的回复
Dear Parthlv,We are thrilled to hear that you had such an amazing experience during your stay with us. From the ranch vibe to the views, architecture and personalized service, it sounds like you truly embraced the essence of our property. We look forward to welcoming you back for another memorable stay!Sincerely,Laura McIverGeneral Manager

6/10 一般

Huayan，Milpitas

2024 年 3 月入住 2 晚
Stanly Ranch 于 2024年04月29日 的回复
Dear Huayan,Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Alejandro

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Expensive but its worth every penny
2024 年 3 月入住 4 晚
Stanly Ranch 于 2024年04月3日 的回复
Dear Alejandro,Thank you for your kind review, I am delighted what we are doing has resonated with you. I look forward to welcoming you back.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Vojtek，Houston

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing! Spa facilities beautiful
2024 年 3 月入住 1 晚
Stanly Ranch 于 2024年03月12日 的回复
Dear Vojtek,We are so thrilled to hear that you had an amazing stay with us at Stanly Ranch! I am delighted you were able to enjoy our beautiful spa. We hope to welcome you back again soon for another exceptional experience filled with unforgettable memories. Sincerely,Laura McIverGeneral Manager

8/10 还可以

james

2024 年 2 月入住 4 晚
Stanly Ranch 于 2024年03月21日 的回复
Dear James,Thank you for the 4 star review. It is always a pleasure to hear that our guests enjoyed their time with us.We look forward to welcoming you back very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Luis

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property it’s amazing, I stayed on a rainy day. Many spaces are outdoor with out roof, I recommend add some roof to some of dose spaces.
2024 年 1 月入住 1 晚
Stanly Ranch 于 2024年02月2日 的回复
Dear Luis,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Kristen

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tranquil place, we’ll be back for sure.
2024 年 1 月入住 2 晚
Stanly Ranch 于 2024年01月16日 的回复
Dear Kristen,Thank you for the great review of our resort! We are glad that you enjoyed your tranquil stay and we will see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Liza

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Stanly Ranch 于 2024年01月12日 的回复
Dear Liza,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Dixania Soto

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the best hotel in USA . I love it . I can recommend without any negative comments
2024 年 1 月入住 3 晚
Stanly Ranch 于 2024年01月12日 的回复
Dear Dixania,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

6/10 一般

Juliet

满意：清洁度
2023 年 12 月入住 4 晚
Stanly Ranch 于 2024年01月12日 的回复
Dear Juliet,Thank you for the great review of our resort! We are glad that you enjoyed your 4 night stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Michael，Waltham

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a truly one of a kind property. We stayed here with our two year old for most of Christmas and had dinner in the Bear every single night. The food there is excellent, we had the crispy rice, with lamb shank, wagyu short rib, and even specials on some nights (snapper, sea bass). For our child, they had great options too. The breakfast is also amazing. You just can’t go wrong with food here. As for the property. Amazing massage treatments with Jordan, great relaxation facilities (multiple pools, daybeds etc). The ranch hands are extremely helpful and the cottages are very well taken care of and impeccably kitted out. A fantastic Christmas :) oh and don’t forget to pet the chickens. We will be back.
2023 年 12 月入住 6 晚
Stanly Ranch 于 2023年12月28日 的回复
Dear Michael,Thank you for the great review of our resort! We are glad you and your family enjoyed Christmas at Stanly Ranch and made memories that will last. We hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Max Xinchi

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Stanly Ranch 于 2023年12月28日 的回复
Dear Max Xinchi,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

8/10 还可以

Eric

2023 年 12 月入住 2 晚
Stanly Ranch 于 2023年12月28日 的回复
Dear Eric,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Linchao，Austin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Stanly Ranch 于 2023年12月18日 的回复
Dear Linchao,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

marissa

团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Stanly Ranch 于 2023年12月18日 的回复
Dear Marissa,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Natasha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property, beautiful, quiet, food is delicious, spa is exceptional. 10/10 recommend. Definitely will be coming back
2023 年 10 月入住 2 晚
Stanly Ranch 于 2023年10月13日 的回复
Dear Natasha,Thank you for the great review of our Resort! We are glad that you we able to enjoy many aspects of the Ranch during your stay and hope to see you again very soon.Sincerely,

10/10 超赞

Ismael

满意：清洁度、员工和服务、住宿条件和设施
Excellent.
2023 年 10 月入住 2 晚
gewnnwhite 于 2023年10月11日 的回复
Dear Ismael,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Tori

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 7 月入住 2 晚
gewnnwhite 于 2023年09月13日 的回复
Dear Tori,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Barbara

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Nothing
2023 年 8 月入住 1 晚
Stanly Ranch 于 2023年08月30日 的回复
Hi Barbara, Thank you for your review of our Resort. We are glad you enjoyed your stay and hope to see you again soon.Sincerely,John VolponiGeneral Manager

8/10 还可以

Tal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Stanly 于 2023年08月30日 的回复
Dear Tal,Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon. SIncerely,John VolponiGeneral Manager

10/10 超赞

Tatiana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay
Absolutely beautiful hotel, every detail is taken care of, the staff is really nice and helpful. Super kids friendly. This hotel is really outstanding.
2023 年 7 月入住 2 晚
Stanly Ranch 于 2023年08月12日 的回复
Hi Tatiana,I am delighted you enjoyed our resort and your kids had a nice stay. We look forward to welcoming you back to Stanly Ranch soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Fred

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great weekend stay
Great location to relax and rejuvenate in all the spa amenities.
2023 年 7 月入住 2 晚
Stanly Ranch 于 2023年08月2日 的回复
Hi Fred,I am delighted you enjoyed our resort and spa. I look forward to welcoming you back to Napa soon.Sincerely,John VolponiGeneral Manager

6/10 一般

Timothy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Unfortunately we were disappointed. Having been involved in other Auberge properties- as someone said to me- “it’s young”. Considering it is less than a year old- all landscaping is small- which makes it like walking a dessert. Building’s have 2 units per, they are all on the road and close together. Outdoor showers have you at street side….?? Patio’s are also out in the open so as people walk by, they are looking at you. I understand maximizing your investment but- to charge $1,300.00 a night this was not worth it. Our shower ran out onto the bathroom floor- we had a bottle of tequila already opened, that we had to point out- so as to not be charged! Rooms are okay.
Stanly Ranch 于 2023年08月2日 的回复
Dear Timothy,I am sorry to hear your stay at Stanly Ranch was not up to Auberge standards. Your experience sounds like a very different level of service than we strive for. We hope you will consider returning once all landscaping has matured. We appreciate your honest feedback and will take strides to improve. Sincerely,John VolponiGeneral Manager

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Stanly Ranch 于 2023年07月27日 的回复
Dear Sandra,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Jessica

2023 年 7 月入住 1 晚
Stanly Ranch 于 2023年07月27日 的回复
Dear Jessica,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Ruslan，Los Gatos

满意：清洁度、员工和服务、住宿条件和设施
That’s a fantastic place to stay
2023 年 7 月入住 1 晚
Stanly Ranch 于 2023年07月27日 的回复
Dear Rusian,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

8/10 还可以

Michael

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 6 月入住 4 晚
Stanly Ranch 于 2023年06月22日 的回复
Dear Michael,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Paul

2023 年 6 月入住 4 晚
Stanly 于 2023年06月16日 的回复
Dear Paul,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ed GannonGeneral Manager

10/10 超赞

Ashley

2023 年 6 月入住 1 晚
Stanly Ranch 于 2023年07月27日 的回复
Dear Ashley,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,John VolponiGeneral Manager

10/10 超赞

Ruslan，Los Gatos

满意：清洁度、员工和服务、住宿条件和设施
Excellent
2023 年 6 月入住 1 晚
Stanly Ranch 于 2023年06月16日 的回复
Dear Ruslan,Thank you for the great review of our Resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ed Gannon General Manager

10/10 超赞

Evelyn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Stanly Ranch 于 2023年05月17日 的回复
Hi Evelyn,Thank you for the great review of our resort. We are glad you enjoyed your stay and hope to see you again very soon.Sincerely,Ed GannonGeneral Manager

10/10 超赞

Allyson

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property it absolutely stunning. The service is remarkable and the spa is pure luxury. 10/10 highly recommend!
2023 年 4 月入住 2 晚
Stanly Ranch 于 2023年04月26日 的回复
Hi Allyson,I am happy to hear you enjoyed your stay at Stanly Ranch. Thank you for the great review and mentioning the spa, we hope to see you again soon.Ed GannonGeneral Manger

2/10 糟糕

Nicole

不满意：员工和服务
2023 年 4 月入住 1 晚
Stanly Ranch 于 2023年04月19日 的回复
Hi Nicole,I am very sorry we did not meet your expectations. I would be happy to discuss, please feel free to contact me directly.Ed GannonGeneral Manager

10/10 超赞

Thomas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Like all Auberge Resorts, it was fantastic.
2023 年 4 月入住 1 晚
Stanly Ranch 于 2023年04月18日 的回复
Hi Thomas,I am so happy to hear you enjoyed your stay at the Newest Auberge property in Napa! We look forward to welcoming you back.Ed GannonGeneral Manager

10/10 超赞

Vanessa

与配偶出行
满意：住宿条件和设施，员工和服务
Great resort.
2023 年 2 月入住 1 晚
Stanly Ranch 于 2023年04月19日 的回复
Hi Vanessa,I am happy to hear you enjoyed Stanly Ranch, we hope to see you back on the ranch soon.Ed GannonGeneral Manager

10/10 超赞

Dennis

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place and the food is alsogreat
2023 年 2 月入住 1 晚
Stanly Ranch 于 2023年05月11日 的回复
Hi Dennis,I am happy to hear you enjoyed our property. We look forward to your return.Ed GannonGeneral Manager

2/10 糟糕

真实旅客

团体旅客
满意：住宿条件和设施
不满意：清洁度、员工和服务、客房舒适度
For an auberge property this experience was completely sub par. I would not go back.
2022 年 12 月入住 1 晚
Stanly Ranch 于 2023年05月12日 的回复
Hi There,I am very sorry we did not meet your expectations for an Auberge property, please feel free to contact me directly. Ed GannonGeneral Manager

10/10 超赞

Joon，San Jose

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property! It’s Auberge, can’t go wrong!
2022 年 12 月入住 1 晚

8/10 还可以

Lynn

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
Stanly Ranch 于 2023年05月12日 的回复
Hi Lynn,Thank you for the review, we hope to see you back soon.Ed GannonGeneral Manager

10/10 超赞

Danielle

2022 年 12 月入住 2 晚
Stanly Ranch 于 2023年12月18日 的回复
Dear Danielle,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Laura McIverGeneral Manager

10/10 超赞

Anthony

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is gorgeous and the service is top-notch!

10/10 超赞

Kelly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Napa getaway
My husband and I had an icredible stay at this property will definitely return! From the restaurant to our room everything was just incredible. I love the vineyard view outside my room. The Bear restaurant was one of our favorite meals we had on the trip. Service was impeccable. We planned this trip last minute and our concierge was able to get us in the wineries and restaurants that we wanted. Great staff.
2022 年 11 月入住 4 晚
Stanly Ranch 于 2023年05月12日 的回复
Hi Kelly,Happy to hear you had a wonderful time and you enjoyed our restaurant Bear. Ed GannonGeneral Manager

8/10 还可以

Natalie Weiling

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property but overpriced given there was not much that came in the package. For example turn down service only came with a jug of water and ONE small jelly candy even though there was 2 adults and 2 kids in the room. For the price point $1000 it was not much included in it.

10/10 超赞

armando

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with amazing services. I highly recommend it!
2022 年 10 月入住 2 晚