2/10 Terrible
Samantha
Travelled with group
3 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing positive about the Baymont at PCB. Firstly, the pictures online and the acrual property are clearly not the same. The pictures show an updated, clean, and spacious room, when in fact, the rooms are dirty, old and outdated, and in poor condition overall. Secondly, when asked for clean towels, staff informed us they did not have towels. The place was disgusting. There was mold on the walls, there were bugs everywhere, on every wall, the shower, the sink, everywhere. One of the mattresses had a giant hand sized burn hole in and and both had dirty covers. The ceiling was falling apart and there were cobwebs hanging over the beds. There were so many bugs that we were awaken to bugs in our bodies! Our days was 4 nights and we only stayed 2, and that was only because we could not find a room somewhere else. When we did finally find a room, we cancelled the remaining nights and requested a refund for those days. We were told by several different people that we could not get a refund because of the cancelation policy. We did not leave because we wanted too, we left because we HAD to. Overall, this place was completely terrible and i would not recommended to the person I hated the most. We deserve to be refunded at least half of our money back, if not, all of it for the complete disrespect of advertising false pictures and the disgusting nature of the entire room.
Samantha
Stayed 4 nights in May 2024