4/10 Poor
Lisa C.
3 Jun 2024
Disliked: Cleanliness
Could be great, but needs work
Location was perfect, right on the beach and an easy walk to Alys Beach which was where we ate most nights. The yard was lovely and it was an uncrowded beach.The furnishings were nice. The patio was small but a good area to sit and watch the ocean.
Unfortunately, the night we checked in was super sad/frustrating. We arrived late between 7pm/8pm and once we unloaded our car and all of our groceries, we found the condo had not been cleaned very well for some time. We found dirty floors, dirty sheets (several short hairs in the master bed,maybe dog hair), very moldy shower, and other issues. I texted pictures and descriptions to the property managers and then followed up with a call. The lady I spoke with was super kind but explained since it was passed 9pm there was nothing they could do for us that night. But that they would send someone the next day. So, that night my daughter and I washed/made beds, ran dishwasher and cleaned utensil drawer, and mopped the floors, got to bed around 2am. We did leave the master shower mold for the cleaning manager, which they came the next day when we were out and removed about half of the mold. We continued to wear our shoes in the shower for the rest of the time. The condo building was an older building that could use some upgrades-the potties struggled to flush and the AC made popping sounds, but did keep the place cool. The property management stayed in contact with us and reimbursed our cleaning fee and our cleaning supplies.
Lisa C.
Stayed 7 nights in May 2024