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Grand Mercure Phuket Patong

5.0 star property
Luxury spa hotel, walk to Patong Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Mercure Phuket Patong

Exterior
Exterior
Free minibar items, in-room safe, desk, laptop workspace
Exterior
Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Popular LocationPatong Beach8 min walk
  • Popular LocationJungceylon Shopping Center8 min walk
  • Popular LocationBangla Road16 min walk
  • AirportPhuket (HKT-Phuket Intl.)50 min drive
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Room options

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Minibar (some free items)
  • 366 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Free minibar items, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 2314 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 344 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 Bedroom (Pool)

Free minibar items, in-room safe, desk, laptop workspace

Villa, 1 Bedroom (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1399 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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Four Points by Sheraton Phuket Patong Beach Resort
Pool
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Parking included
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The price is HK$733
HK$870 total
includes taxes & fees
4 Jun - 5 Jun
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About the area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Big Buddha and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Bangla Road and Jungceylon Shopping Center are two other places to visit that come recommended. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.
Visit our Patong travel guideOpens in a new window

What's nearby

  • Patong Beach - 8 min walk
  • Jungceylon Shopping Center - 8 min walk
  • Central Patong - 9 min walk
  • Bangla Road - 16 min walk
  • Karon Beach - 15 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 51 min drive

Restaurants

  • Sak & Sa Thai Food - 3 min walk
  • Craft Beer Lounge - 1 min walk
  • Bubbles - 1 min walk
  • San Sabai Restaurant - 1 min walk
  • Lilly's Aussie Bar - 3 min walk

About this property

Grand Mercure Phuket Patong

Luxury eco-certified hotel near Patong Beach
Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a corner/local shop and a rooftop terrace. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to a body wrap, a body scrub or a massage at Ryn Spa, the on-site spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • Supervised childcare (surcharge), free newspapers and a banquet hall
  • Guest reviews say great things about the location
Room features
All 314 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers or deep-soaking baths plus eco-friendly toiletries and bidets
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: THB 600 for adults and THB 300 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bubbles Restaurant
  • Craft Bar
  • Bounce
  • Chou Chou Deli Shop

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4455 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong SHA Plus
Grand Mercure Phuket Patong Hotel Patong
Grand Mercure Phuket Patong SHA Extra Plus

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 16 Jun 2024 start from HK$671.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Phuket Patong?

Self-parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Mercure Phuket Patong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

Grand Mercure Phuket Patong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1001 reviews" "
Rating 8 - Good. 324 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay at the Grand Mercure. An oasis in the heart of Patong. Endless food and entertainment only steps away. Outstanding dinner buffets almost every other night, a must-try. Staff absolutely too-notch, helpful and kind. Excellent pool, and swim-up rooms available. Lots of on-site activities, family friendly, shops and a little bar too! Highly recommend hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location Friendly staff We loved the pool access from our room
Stayed 3 nights in May 2024

10/10 Excellent

Manolis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was back for the second time and will be back again.
Stayed 5 nights in Apr 2024

2/10 Terrible

Yaren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Damp in all rooms! STAY AWAY from this hotel! Our anticipation for a luxurious 5-star experience at this hotel was met with disappointment. Despite booking a standard room, we were greeted by a pervasive smell of dampness upon arrival, accompanied by consistently wet floors and bed sheets throughout our 6-night stay. Despite bringing the issue to the attention of hotel staff, the offered solutions were inadequate, indicating a systemic problem with dampness in the establishment. Even after being relocated to another room, the same issues persisted. Additionally, the service we received was subpar, with management displaying a lack of urgency in addressing our concerns about obtaining a refund to seek accommodation elsewhere. The offered £150 refund was a mere fraction of the amount we had paid for our stay, leaving us feeling undervalued and dissatisfied with our experience. Overall, this was one of the most disappointing and frustrating hotel stays we've ever experienced.
Stayed 6 nights in Apr 2024

6/10 Okay

Shirley

Travelled with partner
Was not overly happy about my recent stay at this hotel. Paid for a deluxe room to be provided with a double single bed joined to form a queen bed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hao

Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property istself and amenities are very beautiful. We booked a room with the pool right outside… and while Thailand has mosquitos I feel like this place offers a tropical oasis inside the city which helps the mosquitos to flock to this area. We had no issues with them just a lot more here and other places. The check in process was quick but unlike any of our other stays when we upgraded the room with free included mini bar… everything here was still a little pricy. I had high high hopes for this hotel and just wasn’t everynting I hoped it would be….. but overall a great place to stay in Patong.
Stayed 8 nights in Apr 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. New, beautiful lobby and outstanding pools. Room was clean and modern. Breakfast buffet was great! Walking distance to everything Patong Beach has to offer
Stayed 3 nights in Apr 2024