Siena Winery Hotel

"We had an amazing stay! The view was amazing and we had a modern room. The breakfast was perfect and in a beautiful room! "

"Amazing location on the walls of Siena with private gardens and a unspoilt view over the Tuscan hills. Great staff and private parking. Massive rooms, Old style aesthetic (which fits with Siena). Ask for a garden room for 1) the view 2) to get you away from the street which can be busy in the morning. "

"The location was convenient to walking through Siena. We enjoyed the Cellist playing in the square outside our room in the evening. "

" I stayed here for business, initially making a 4 night booking on Expedia. I purposely chose the Flexible pay at property rate, in the event of my plans changing. After my first night, my plans did indeed change, meaning I would only need a 3 night booking. I explained to the hotel who said this shouldn’t be a problem to amend but to contact Expedia. Upon contacting Expedia they mentioned the hotel must change the booking. The hotel would not change the booking and insisted I would be charged for the final night which I would not need. They would not budge on this, being incredibly stubborn. What is the point in booking pay-at-property on non-advance flex rates.. clearly none. As well as going back on their word.. This bad practice of “cutting off their nose to spite their face” was effectively “well, we’re going to charge you because we can”, taking into no account my reason for booking non-advance purchase. It’s really a pretty poor show, for an otherwise nice hotel. It really has left me wondering that when I’m next in the area, if I would stay here. Be wary when making any sort of flex pay-at-property rate at this hotel; they probably won’t honour it and that’s a real shame. Taints my experience of visiting beautiful Tuscany. "