South Korea Family Hotel

"The staff had a unacceptable level of customer service and were not cooperative ."

"the hotel has a big main entrance on the ground floor and the car can just stop right in front of the hotel. we do not have to lug our luggages to take the lift to another level for check in, unlike some other nearby hotels with tiny unobvious main entrance. the check-in and check-out was very smooth. the staff are friendly and communication is without fuss. we had 2 comfort twin rooms and managed to get adjacent rooms as requested. the room is big, size good for 4. everything is clean, no...

"We absolutely loved staying here. The staff was very friendly and helpful. The room was cleaned everyday and bottled water was always left. We would definitely stay here again in the future! Thank you for an amazing stay! "

"Amazing stay at Lotte World Hotel😍 I just love this hotel; from the design, the ambiance, the entire staff (from the front desk, the concierge, the restaurant…) was extremely helpful and so friendly. Everything was absolutely perfect 👍 The food at the restaurant was so delicious with a wide range of wine selection…and we couldn’t get enough☺️ The location is great! (Attractions, department store, a few blocks from a street foods etc…) "

"Loved this hotel. The staff were really friendly and helpful. The location is ideal, located across road from main Myeongdong area, the subway is just at end of street, convenience store by hotel and great restaurants by the side of hotel. Definitely recommend this lovely hotel. "

"Very convenient hotel. Good location and very good service. "

"We used to stay there pre-Covid and decided to book back here for its convenient location and quiet end of Myeongdong. Very sad to see that they no longer serve breakfast and beverage like they used to. Reception is also often only 1 staff manning. "

"Very nice"

"Wonderful place and will definitely return"

"This was our second stay and book 2 bed rooms and was upgrade to a bigger room. The staffs was polite and friendly. There is a direct bus (6015) from the airport and stop in front of the apartment which is very convenient. It's near to Seoul station Chungjeongo station and Lotte Mart. We found out that take a taxi to the surrounding area is much more convenient, fast and cheaper especially when you travel with family of four. Overall we enjoyed our stay and will come back again."