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Hampton Inn & Suites Springfield/Downtown

2.5 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Indoor pool
Exterior
40-inch LCD TV with premium TV channels, TV
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • Pet-friendlyPet-friendlyPet-friendly
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
851 East Columbus Ave, Springfield, MA, 01105
  • Popular LocationNaismith Memorial Basketball Hall of Fame7 min walk
  • Popular LocationMGM Springfield9 min walk
  • Popular LocationMassMutual Center14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)23 min drive

Most relevant reviews

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Room options

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.6/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Sofa bed
Blackout curtains
Hydromassage showerhead
  • 420 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Springfield

Located in Springfield, Hampton Inn & Suites Springfield/Downtown is in the city centre and near the airport. Titanic Museum and Naismith Memorial Basketball Hall of Fame are cultural highlights, and some of the area's notable landmarks include Springfield Armory and Big E. Don't miss out on a visit to Six Flags New England. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the ice skating.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 7 min walk
  • MGM Springfield - 9 min walk
  • Titanic Museum - 9 min walk
  • MassMutual Center - 14 min walk
  • Springfield Armory - 2 min drive

Getting around

  • Springfield Union Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 24 min drive

Restaurants

  • McDonald's - 6 min walk
  • Wahlburgers - 9 min walk
  • Red Rose Pizzeria - 10 min walk
  • Dunkin' - 6 min walk
  • Starbucks - 5 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel near Naismith Memorial Basketball Hall of Fame
Located close to Titanic Museum and MGM Springfield, Hampton Inn & Suites Springfield/Downtown provides free continental breakfast, golfing on-site and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and luggage storage
  • Free newspapers, a water dispenser and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 87 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free weekday newspapers. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Kitchenettes, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Golf
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (549 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 13
  • Fixed shower seat
  • Grab bar in shower
  • Shower grab bar height (centimetres): 8
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 10
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 8
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 10
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 10
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lb per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hampton & Suites Springfield
Hampton Inn Suites Springfield/Downtown
Hampton Inn Suites Springfield / Downtown
Hampton Inn Suites Springfield/Downtown MA
Hampton Inn & Suites Springfield/Downtown Hotel
Hampton Inn & Suites Springfield/Downtown Springfield
Hampton Inn & Suites Springfield/Downtown Hotel Springfield

Frequently asked questions

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of 3 Jun 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on 16 Jun 2024 start from HK$923.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Springfield/Downtown pet-friendly?

Yes, Hampton Inn & Suites Springfield/Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lb per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Springfield/Downtown?

Self-parking is free at this property.

What time is check-in at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Hampton Inn & Suites Springfield/Downtown?

Checkout is at noon.

Where is Hampton Inn & Suites Springfield/Downtown located?

Located in the heart of Springfield, this hotel is within a 10-minute walk of Naismith Memorial Basketball Hall of Fame, MGM Springfield and Titanic Museum. Forest Park and Springfield Armory are also within 2 mi (3 km). Springfield Union Station is 24 minutes by foot.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in May 2024

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained grounds, excellent staff.
Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check in
Stayed 1 night in May 2024

2/10 Terrible

Ruediger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I looked for accomodation I searched by Washington DC Metro Center. I have no idea why their hotel showed up in the Expedia result list. I was mislead and by it and booked. Upon arrival at the airport I noticed the problem. Hampton Inn & Suites where not willing to return the about $1,200 I had paid. Great service! Thanks to them I enjoyed staying at another hotel of another company in Washington DC.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well situated. Breakfast was very good in the morning.
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Stayed 1 night in May 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was ok no real big issues. Just felt dated and terrible smells in the hallway. Elevators also dated and scary.
Stayed 1 night in Apr 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

6/10 Okay

Sara

Liked: Staff & service
Stayed 1 night in Apr 2024