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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, walk to Olympia Ice Center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby
Reviews
7.2

Good

Popular amenities

  • Pool
  • Breakfast included
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • GymGymGym
  • LaundryLaundryLaundry

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E3 min drive
  • Popular LocationMassMutual Center6 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)27 min drive
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Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds

8.3/10 Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6/10 Excellent

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
9 Jun - 10 Jun
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About the area

West Springfield

Located in West Springfield, Quality Inn West Springfield is in the city centre and next to a golf course. Olympia Ice Center is worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a match? See what's going on at Big E or MassMutual Center. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like skydiving, hunting and cave exploring nearby.
Visit our West Springfield travel guideOpens in a new window

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • Wood-N-Tap - 13 min walk
  • Starbucks - 9 min walk
  • Panera Bread - 14 min walk
  • Chili's Grill & Bar - 9 min walk
  • Olive Garden - 13 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, 18 holes of golf and a terrace. Active travellers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, 3 meeting rooms and a 24-hour front desk
  • A front desk safe, free newspapers and tour/ticket information
  • Guest reviews give good marks for the overall value and helpful staff
Room features
All 114 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Eco-friendly toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, fridges and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18 holes of golf
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping centre
  • Ziplining

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of 3 Jun 2024, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 17 Jun 2024 start from HK$645.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self-parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Checkout is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center, and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 301 out of 1010 reviews" "
Rating 8 - Good. 298 out of 1010 reviews" "
Rating 6 - Okay. 194 out of 1010 reviews" "
Rating 4 - Poor. 115 out of 1010 reviews" "
Rating 2 - Terrible. 102 out of 1010 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Disliked: Cleanliness, property conditions & facilities
Lights did not work in the room. Curtains were ripped. Door did not close unless forced. Car was broken into. Needed to call the fromt desk several times to complain about noise as well as hearing domestic violence coming from the next room.
Stayed 1 night in Jun 2024

8/10 Good

Nayadi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for work travel.
Stayed 7 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasure
Stayed 1 night in Jun 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ana

Travelled with family, Travelled with family and small children, Travelled with partner
Overall, I would consider my stay to have been average.
Stayed 1 night in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and safe. The breakfast was good and accessible.
Stayed 1 night in May 2024

10/10 Excellent

Nick

Liked: Property conditions & facilities
Disliked: Amenities
Nice place
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had no soap in the bathrooms. They did find a few stragglers of bar soap, but the hotel had run out. The floors were sticky everywhere in the hotel.
Stayed 1 night in May 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets were stained very nasty. I pulled the pillowcase off one of the pillows, and there was blood on the pillow dried. I came back in at nighttime and there’s a cockroach on the door lock on the inside. The Oriental woman working the desk, kind of scowled at me when I asked for new towels for my second night. I’ve used this hotel for years I will not be returning and I deserve a refund. If I wasn’t traveling with my elderly mother from my daughters graduation, I would’ve checked out that first night.
Stayed 2 nights in May 2024