Hi Jeongmin, Thank you for your recommendation! We are happy to hear that you highly recommend our property. Your positive feedback means a lot to us. We look forward to welcoming you back for another enjoyable stay! Best regards,Team Kasa

Hi Cheryl, Thank you for bringing to our attention the cleanliness concerns in the common area on the 7th floor. We sincerely apologize for any inconvenience this may have caused during your stay. Your feedback is highly valuable to us, and we will promptly address these issues to improve the overall guest experience. If you have any additional feedback, please don't hesitate to let us know. Sincerely, Team Kasa

Hi Judy, We are thrilled to hear that you loved everything about your stay at Kasa Central West End St. Louis! Your feedback regarding additional TV and seating in the living room is greatly appreciated. We always strive to improve our guest experience, and your suggestions will definitely help us enhance our accommodations for future guests. We can't wait to welcome you back for another safe and enjoyable stay! Best regards, Team Kasa

Hi James, We are delighted to hear that you had a fantastic experience at Kasa Central West End St. Louis! Your kind words about the property, amenities, and our helpful staff truly warm our hearts. It's wonderful to know that you found everything to your satisfaction. See you back soon! Best regards, Team Kasa

Hi Lorraine, Thank you so much for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found the unit spacious, comfortable, and well-located, not to mention the convenience of having Whole Foods just downstairs. It's great to know you're considering staying with us again! We understand that the early morning noise from delivery trucks was less than ideal. While some aspects of the local environment are beyond our control, please know we're committed to making your stay as peaceful and enjoyable as possible. We look forward to welcoming you back on your future travels to St. Louis. Warm regards, Team Kasa

Hi Kelli, Thank you for sharing your experience with us! We're thrilled to hear that your stay was excellent overall and appreciate your kind words about the cleanliness of the apartment, the elegant bathrooms, and the convenience of having Whole Foods and restaurants so close by. It’s also wonderful to know that the 24/7 coffee and the friendliness of our staff and residents added positively to your stay. We understand that the cost of parking and the comfort of your bed were not ideal. Parking in prime locations can be challenging, and while we strive to offer competitive rates, we hear your feedback loud and clear. Regarding the mattress, comfort is subjective, and we're sorry to hear it was not to your liking. We're looking into ways to ensure a more comfortable sleep experience for all our guests, including potentially offering different mattress options in the future. Your willingness to stay with us again, even with these concerns, means a lot to us. We're already looking forward to welcoming you back. Best regards, Team Kasa

Hi Brent, We are delighted to hear that you found our apartment very nice with plenty of room and appreciated the safe parking and perfect downtown location. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future! Best regards, Team Kasa

Dear Saretha,Thank you for bringing your experience to our attention. We sincerely apologize for the confusion and inconvenience you faced with the door lock and the last-minute change to your room. Your feedback is incredibly valuable to us, as it highlights areas where we can improve our communication and ensure a smoother experience for our guests.We're taking immediate steps to clarify the instructions for using our electronic locks, ensuring that all guests feel confident and at ease from the moment they arrive. Additionally, we're reviewing our room assignment process to better accommodate guest preferences and avoid any unnecessary surprises.Please know we're here to help make your stay as comfortable and enjoyable as possible. Should you decide to give us another chance, we'd love the opportunity to better align with your expectations and make your next visit memorable for all the right reasons.Thank you again for your feedback, and we hope to have the pleasure of welcoming you back in the future.

Hi Bryanna,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Bradley,Thank you for letting us know that you enjoyed the convenience of having a grocery store nearby. Our goal is to provide comfortable and convenient accommodations, and we are thrilled to have met your expectations. We look forward to welcoming you back soon!Best regards,Team Kasa

Hi Lorrie,We're delighted to hear that you found the apartment well-equipped and comfortable. It was a pleasure to have you as our guest. Thank you for your support! We look forward to welcoming you back soon!Best regards,Team Kasa

Hi Ayub,Thank you for your positive review! We're delighted to hear that you had a pleasant stay. If you have any other feedback, we'd love to hear it! We eagerly anticipate your return in the near future. See you back soon!Best regards,Team Kasa

Hi Timothy, we're glad you had a positive experience at our property because of our location and service. We look forward to having you back on your future travels to St. Louis!

Hi Mark, Thank you for your positive rating. If we missed certain factors that prevented you from having a "perfect experience," please do not hesitate to let us know so we can take the necessary steps to make things right. You may contact our Guest Experience Team at any time. We’re here to help!

Hello Angelina, Many thanks for choosing to stay with Kasa! We are so thankful for your kind review and are so happy to hear that you had an enjoyable stay! Safest travels to you and we hope to be able to host you again in the near future! - The Team @ Kasa

Hello Our Kasa Guest, thank you so much for your review and for staying with Kasa! We hope that your stay was a wonderful one and we hope that you will stay with us again soon in the future at one of our many Kasa locations in the future. Thank you so much, safe travels! - The Team @ Kasa

Hi Carol, much appreciation for choosing to stay with Kasa! We are so happy to have had the opportunity to host you and we greatly appreciate your review! We hope that we will have another chance to host you in the future at one of our many Kasa locations, safest travels! - The Team @ Kasa

Hello Cristina, Thank you so much for your thoughtful and kind review. We are so happy to know that you enjoyed your stay! We appreciate your choosing to stay with Kasa and we look forward to another chance to host you at one of our many Kasa locations! Thank you so much, safe travels! - The Team @ Kasa

Hello Our Kasa Guest, Thank you for your rating and we greatly appreciate you choosing Kasa, we hope you enjoyed your stay and look forward to hosting you in the future

Hello Our Kasa Guest, Thank you so much for your review, we are so happy to hear your had a great stay and we thank you for your kind review!

Hello Our Kasa Guest, Thank you so much for choosing Kasa and your high 5 star rating. We hope that your enjoyed your visit and hope to host you again in the future. Thank you so much