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Crowne Plaza Suzhou, an IHG Hotel

5.0 star property
Luxury spa hotel, walk to Jinji Lake

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crowne Plaza Suzhou, an IHG Hotel

Indoor pool, seasonal outdoor pool
Exterior
Minibar, in-room safe, desk, soundproofing
3 restaurants, breakfast served
Minibar, in-room safe, desk, soundproofing
Reviews
9.4

Exceptional

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
The price is HK$794
Price available on 2024/06/23

Explore the area

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021
  • Popular LocationJinji Lake1 min walk
  • Popular LocationGate to the East9 min walk
  • Popular LocationSuzhou International Expo Center6 min drive
  • AirportShanghai (PVG-Pudong Intl.)120 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed whe...
Jul 26, 2019
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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 2 Double Beds (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (High Floor Lounge Access)

  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (Jinji Lake View)

  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (High Floor Lounge Access)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake View)

View from room

Premium Room, 1 King Bed (Jinji Lake View)

  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Explorer, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Explorer, Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Navigator, High Floor Lounge)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Navigator, High Floor Lounge)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Captain, Lounge Access Lake)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Captain, Lounge Access Lake)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (High Floor Lounge Access)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (High Floor Lounge Access)

  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

View from room

Premium Room, 1 King Bed, Accessible, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pilot, High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Pilot, High Floor Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 3
  • 1 Single Bed

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About the area

Suzhou

Crowne Plaza Suzhou, an IHG Hotel is located in Suzhou Industrial Park, a neighbourhood in Suzhou, and is near a metro station and on a lake. Hanshan Temple is a notable landmark, and the area's natural beauty can be seen at Jinji Lake and Humble Administrator's Garden. Gate to the East and Suzhou International Expo Center are two other places to visit that come recommended. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Jinji Lake - 1 min walk
  • Gate to the East - 9 min walk
  • Suzhou International Expo Center - 6 min drive
  • Suzhou Museum - 7 min drive
  • Humble Administrator's Garden - 7 min drive

Getting around

  • Dongfangzhimen Station - 10 min walk
  • Yixing High-Speed Railway Station - 16 min drive
  • Pudong International Airport (PVG) - 120 min drive

Restaurants

  • ‪香香锅 - ‬8 min walk
  • ‪东门饭店 - ‬2 min walk
  • ‪蔡家食譜 - ‬1 min walk
  • ‪王品台塑牛排 - ‬6 min walk
  • ‪鹤家 - ‬6 min walk

About this property

Crowne Plaza Suzhou, an IHG Hotel

Luxury family-friendly hotel near Jinji Lake
Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou, an IHG Hotel provides a marina, a corner/local shop and a terrace. Indulge in a body treatment, a massage and a facial at 佳莉雅RE-WELLNESS, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and train station pick-up service
  • Multilingual staff, free newspapers and luggage storage
  • ATM/banking services, a gift shop and wedding services
Room features
All 388 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking on site
  • Free off-site parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: CNY 128 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 圣汐Sun Seeker
  • 鲍鱼王子Abalone Prince
  • 臻炉逸Zhen Hotpot
  • 香茗舫Fragrance
  • 马里亚纳Mariana

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Children's club
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Suzhou Hotel
Crowne Plaza Suzhou
Crowne Plaza Suzhou
Crowne Plaza Suzhou, An Ihg
Crowne Plaza Suzhou an IHG Hotel
"Crowne Plaza Suzhou an IHG Hotel"
Crowne Plaza Suzhou, an IHG Hotel Hotel
Crowne Plaza Suzhou, an IHG Hotel Suzhou
Crowne Plaza Suzhou, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Suzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Suzhou, an IHG Hotel?

As of 17 Jun 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou, an IHG Hotel on 23 Jun 2024 start from HK$794.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suzhou, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou, an IHG Hotel?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Suzhou, an IHG Hotel located?

This family-friendly Suzhou hotel is located on a lake, within a 10-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes.

Crowne Plaza Suzhou, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 118 reviews" "
Rating 8 - Good. 24 out of 118 reviews" "
Rating 6 - Okay. 8 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 0 out of 118 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Walter, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location next to Suzhou center
Stayed 1 night in May 2024

8/10 Good

mike

Stayed 2 nights in May 2024

8/10 Good

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Stayed 4 nights in Apr 2024

10/10 Excellent

Xiaomin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

CHEE KUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Kyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except there is no coffee maker in the room.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Fantastic
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointment of the room I get.
Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
Stayed 1 night in Jul 2019