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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Upscale hotel with free airport shuttle and 24-hour fitness centre

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception
Reception
Premium bedding, down duvets, pillow-top beds, in-room safe
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Free airport shuttle
  • Pool
  • Gym
  • Room serviceRoom serviceRoom service

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • Popular LocationSyracuse University10 min drive
  • Popular LocationDestiny USA10 min drive
  • Popular LocationSUNY Upstate Medical University10 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)10 min drive
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Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Balcony

8.4/10 Very good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

9.4/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking

8.2/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Balcony

9.4/10 Wonderful

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

7.9/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Accessible

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

9.6/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Free daily cooked-to-order breakfast
Embassy Suites Syracuse
Pool
Breakfast included
Pet-friendly
Parking included
8.2 out of 10, Very good, (887)
The price is HK$1,135
HK$1,328 total
includes taxes & fees
23 Jun - 24 Jun
Embassy Suites Syracuse

About the area

East Syracuse

Located in East Syracuse, DoubleTree by Hilton Hotel Syracuse is in the business district and near the airport. Erie Canal Museum and The Oncenter are cultural highlights, or if an activity is on the agenda, visit Museum of Science and Technology. Enjoy an event or a match at Carrier Dome, and consider making time for Rosamond Gifford Zoo—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our East Syracuse travel guideOpens in a new window

What's nearby

  • St. Joseph's Hospital Health Center - 9 min drive
  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • SUNY Upstate Medical University - 10 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Upscale hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, DoubleTree by Hilton Hotel Syracuse provides a free return airport shuttle, a corner/local shop and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • A computer station, concierge services and a vending machine
  • Guest reviews give good marks for the helpful staff
Room features
All 250 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Recycling, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6 AM to 11 PM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 5-18.95 for adults and USD 5-12.95 for children
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (16006 square feet)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lb per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 18.95 for adults and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Syracuse Hotel
DoubleTree Hilton Syracuse
East Syracuse Doubletree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of 7 Jun 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 20 Jun 2024 start from HK$1,121.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Syracuse pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lb per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Syracuse?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel Syracuse?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Syracuse provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6 AM to 11 PM on request.

Where is DoubleTree by Hilton Hotel Syracuse located?

Situated near the airport, this hotel is within 6 mi (10 km) of Syracuse University, Destiny USA and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1013 reviews" "
Rating 8 - Good. 260 out of 1013 reviews" "
Rating 6 - Okay. 119 out of 1013 reviews" "
Rating 4 - Poor. 56 out of 1013 reviews" "
Rating 2 - Terrible. 42 out of 1013 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ross

Liked: Staff & service, amenities, property conditions & facilities
This is what you'd come to expect from a Hilton. I make it a point to only stay at Hilton hotels. They all have a certain level of service and this hotel was no different. I'd stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Parmod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with big rooms
Stayed 1 night in May 2024

2/10 Terrible

Jason

Disliked: Cleanliness
They advertised as 2 pools but only had one. Also blocked the terrace space for an event without advising prior.
Stayed 1 night in Jun 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for overnight near airport. Good shuttle service.
Stayed 1 night in May 2024

6/10 Okay

JOE

Travelled with family
After requesting my room to be cleaned several times, it was not cleaned, towels were not changed, bed were not done, and no toilet paper either. I have to pick up fresh towels my self from the Front Desk. Take toilet paper rolls from the janitorial staff.
Stayed 4 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property close to I-90. Staff was great. Fun lobby bar w/ a really nice bartender, Ivan
Stayed 1 night in May 2024

8/10 Good

Laurene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Syracuse, the "airport" hotels are not close to the airport terminal. They are all about 5 to 6 miles away. This hotel does a very good job with their shuttle service(s). The room is as clean as most business hotels these days, but I wouldn't give it more than 4 stars. The desk and restaurant staff are very good.
Stayed 1 night in May 2024

6/10 Okay

Holly, East ridge

Travelled with family and small children
Liked: Staff & service
The room wasn’t clean during our stay and we had to get towels and take our garbage out. The staff was very nice though! Limited things to do near the hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Galen, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel experience was most pleasant. Hot tib could have been hotter though.
Stayed 1 night in May 2024

4/10 Poor

Efrain

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Spider webs on ceiling and in hallways …not enough sitting in pool area…not enough staff
Stayed 1 night in May 2024