氹仔Independent

“整體上都不錯，櫃檯人員也很用心服務，只是有一點點小小缺點就是隔音沒有到很好但不影響，下次有機會還會再安排入住。”

“Had a fantastic 2 days stay with family at Grand Coloane Resort. Staff at the reception were friendly, efficient, and helpful. Restaurant staff provided great service and the meals were likely of high quality in breakfast & lunch. Staff near the pool & The Club were attentive and helpful. Concierge team was knowledgeable and provided useful recommendations and assistance, they also helped in finding taxi. Overall, a great place to stay in Macau, just 10 mins drive to Cotai strip.”

“Experience at check-in was not great being our first interaction with the hotel as it took us more than 45 minutes to wait in line without knowing the expected wait time. However, as soon as we got to the check-in counter, we can feel the sincerity of the staffs. The room and facilities of this hotel are spacious and amazing. We stayed at Andaz to watch the concerts held at ICC so the arrangement and close proximity to the concert hall has made our stay a convenient and pleasant one. Shuttle……

“同層有房客吸煙，散到我的房間，向服務員投訴，即時跟進，並替我們換房間，服務員盡責，態度非常好”

“清潔舒適是很好的住宿體驗，會想再來喔！”

“方便”

“舊城區附近有很多美食，都是在酒店步行距10-15分鐘，而且現在有了輕軌，從運動場站步行到酒店也是5分鐘內，地點挺理想。”

“Hotel at a very good place outside of casino area. Convenient, nice room with openable window”

“有接駁車”

“good”