Smile Hotel Sugamo provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Self-parking (surcharge), a vending machine and luggage storage
A 24-hour front desk, smoke-free property and a lift
A front desk safe
Guest reviews speak well of the helpful staff and proximity to public transport
More amenities include:
Memory foam beds and down duvets
Bathrooms with deep-soaking baths and bidets
Fridges, daily housekeeping and desks
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
Food and drink
1 restaurant
Family friendly
Laundry facilities
Fridge
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Down duvet
Memory-foam mattress
Pillow menu
Bathroom
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Films for purchase
TV
Food and drink
Free bottled water
Fridge
More
Desk
In-room massage
Phone
Safe
Slippers
Policies
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo
Smile Sugamo Tokyo
Smile Sugamo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo
Frequently asked questions
Is Smile Hotel Sugamo pet-friendly?
No, pets are not allowed at this property.
Smile Hotel Sugamo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 182 out of 426 reviews" "
10 - Excellent
182
Rating 8 - Good. 183 out of 426 reviews" "
8 - Good
183
Rating 6 - Okay. 48 out of 426 reviews" "
6 - Okay
48
Rating 4 - Poor. 10 out of 426 reviews" "
4 - Poor
10
Rating 2 - Terrible. 3 out of 426 reviews" "
2 - Terrible
3
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Frantz, BLOOMFIELD
Travelled with family, Travelled with family and small children
Extremely clean and friendly staff. Great job cleaning the room everyday with bath robes, bottled water, and clean towels and slippers. It was easy to find and right by the train that takes you all over tokyo. The area has a great restaurants and convenient stores and seiyu (essentially walmart) is right down the street and open 24/7 and has everything you will need. Stayed with my wife and 1 year and was big enough for us all to share a bed. Looking for a great stay absolutely consider smile sugamo.
I stayed at this hotel for around 27 nights. I cannot fault it. The location is great - One minute walk to Sugamo station. It is close to a supermarket and lots of dining options both Japanese and western.
The hotel staff were amazing. So friendly and always greeted me with a smile. There is a coin laundry and vending machines inside. The size is normal Japanese hotel room size. It also has a little nook where you can store clothes/small suitcase upright. I will definitely stay here again.