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Grand Mercure Urumqi Hualing

4.5 star property
Luxury Urumqi hotel in Urumqi City Centre with 3 restaurants

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July 2024

Photo gallery for Grand Mercure Urumqi Hualing

Premium bedding, minibar, in-room safe, rollaway beds
Exterior
Bar (on property)
Lobby
Eco-friendly toiletries, hair dryer, dressing gowns, towels
Reviews
8.4

Very good

Popular amenities

  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • GymGymGym
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
No. 109, Xihong East Road, Urumqi, Xinjiang, 830000
  • Popular LocationHongshan Park14 min walk
  • Popular LocationXinjiang Uygur Autonomous Region Museum7 min drive
  • Popular LocationXinjiang International Grand Bazaar7 min drive
  • AirportUrumqi (URC-Diwopu Intl.)25 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Everything is great about the hotel except the tap water. The running water has impurities. They need to clean the water...
Chi hang Savio
Oct 5, 2018
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Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, rollaway beds

Executive Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, rollaway beds

Executive Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, rollaway beds

Superior Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, rollaway beds

Superior Room

Highlights

Fridge
TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, rollaway beds

Superior Suite

Highlights

Separate sitting area
Fridge
TV
Premium bedding
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

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per night
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About the area

Urumqi

Located in Urumqi, Grand Mercure Urumqi Hualing is in the city centre. Xinjiang Uygur Autonomous Region Museum and Silk Route Musem of Xinjiang Uygur are cultural highlights, and some of the area's landmarks include Xinjiang Office of the Eighth Route Army and Wulabo Ancient City.
Visit our Urumqi travel guideOpens in a new window

What's nearby

  • Hongshan Park - 14 min walk
  • Xinjiang Medical University - 5 min drive
  • Xinjiang Uygur Autonomous Region Museum - 7 min drive
  • Xinjiang International Grand Bazaar - 7 min drive
  • Xinjiang People's Hall - 8 min drive

Getting around

  • Ürümqi South Railway Station - 14 min drive
  • Urumqi (URC-Diwopu Intl.) - 25 min drive

Restaurants

  • 国韵天香茶庄 - 12 min walk
  • 乌鲁木齐绿野装饰工程有限公司绿野木雕工艺装饰材料销售部 - 11 min walk
  • 乌鲁木齐茶王府 - 12 min walk
  • 泾渭茯茶 - 9 min walk
  • 华凌廊桥咖啡厅 - 7 min walk

About this property

Grand Mercure Urumqi Hualing

Luxury hotel located in Urumqi City Centre
At Grand Mercure Urumqi Hualing, you can look forward to a nightclub, shopping on-site and a coffee shop/cafe. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), tennis courts and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and concierge services
Room features
All 250 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • TVs with premium channels
  • Fridges, childcare services and daily housekeeping

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: CNY 128 for adults and CNY 64 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • CAFE VERANDA
  • SIM THAI RESTAURANT
  • LOULAN CHINESE RESTAURANT

Things to do

  • Billiards/pool table
  • Fitness centre
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Massages

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Airport shuttle fee: CNY 160 per vehicle (one way)
  • Rollaway bed fee: CNY 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure Urumqi Hualing Hotel
Grand Mercure Hualing Hotel
Grand Mercure Urumqi Hualing
Grand Mercure Hualing
Mercure Urumqi Hualing Urumqi
Grand Mercure Urumqi Hualing Hotel
Grand Mercure Urumqi Hualing Urumqi
Grand Mercure Urumqi Hualing Hotel Urumqi

Frequently asked questions

Is Grand Mercure Urumqi Hualing pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Urumqi Hualing?

Self-parking is free at this property.

What time is check-in at Grand Mercure Urumqi Hualing?

Check-in start time: 2 PM; check-in end time: 4 PM.

What time is check-out at Grand Mercure Urumqi Hualing?

Checkout is at 2 PM.

Does Grand Mercure Urumqi Hualing provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 160 per vehicle applies.

Where is Grand Mercure Urumqi Hualing located?

Located in Urumqi City Centre, this luxury hotel is within 1 mile (2 km) of Hongshan Park and Hongshan Arena. Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University are also within 3 miles (5 km).

Grand Mercure Urumqi Hualing Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 75 reviews" "
Rating 8 - Good. 35 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MK, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative thing about this Hotel is that despite we were accommodated on the Non-smoking Floor, the corridor is often filled with cigarette smoke which also found their way into the room. Very annoying and unhealthy.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, not so great location
Loved the room - great facilities, comfortable bed. A nuisance that you couldn’t just walk out of the hotel to take a pleasant stroll. Needed to take a taxi everywhere, and while they are very cheap, it makes it a bit more of an effort to go out. Hardly any English is spoken so Westerners need to make sure they get hotel staff to write down where you wish to go for the taxi driver.
Stayed 3 nights in Oct 2018

8/10 Good

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Alternative to American Brands
The hotel is very modern and clean. The breakfast buffet was so good I also did the dinner buffet which was equally as good. Y126 for hotel guests. It is walking distance (longish) to the famous provincial museum, but it is closed Mondays, the day I was there. It was a very easy walk to Red Hill aka Red Mountain Park. Pleasant walk to the top and back. Get directions to the North Gate. My only annoyance was that it was very hard to find any staff that spoke any English. There were a few but hard, in most cases not terribly fluent. Owned by Korean Accor hotels. Location is very central, but the location on top of the commercial center was kind of strange. But all the commerce nearby was interesting.
Stayed 2 nights in Oct 2018

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, room comfort
10 day visit
I stayed in the hotel for 10 days. The was friendly and helpful. Only thing that is a not very inconvenient is that I have to walk to the street to find taxi.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Wash basin leaking , bathroom water doesn’t flow. Toilet doesn’t flush well
Stayed 1 night in Oct 2018

8/10 Good

Chi hang Savio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but need improvement
Everything is great about the hotel except the tap water. The running water has impurities. They need to clean the water pipes. I thought it happens to the area, but I stayed at other hotel in Urumqi and the water was fine.
Stayed 3 nights in Sep 2018

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location. I’d stay elsewhere.
Don’t bother upgrading to a different room. The executive lounge is just a space- no amenities or attendant. I would not stay here again. I was able to find someone who spoke English easily.
Stayed 3 nights in Sep 2018

10/10 Excellent

Filo, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, rooms are big, atm in the hotel lobby and travel agency inside the hotel.
Stayed 6 nights in Sep 2018

6/10 Okay

S.BEK, Uzbekistan

Liked: Staff & service
Generally hotel is OK, mostly suitable for make furniture and alike shopping. Breakfast is good. Rooms also OK.
Stayed 3 nights in Aug 2018

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I enjoy this hotel. This is the only hotel where I stay when I travel to Urumqi. Rates are very good compared to the type of hotel it is. Very friendly staff despite the paranoid nature of authorities in Xinjiang towards foreigners. The staff does a very good job of making me feel comfortable.
Stayed 3 nights in Jun 2018