「Check in was at 3:00 pm upon our arrival at 4:20 our room was not ready. Bridgit who was extremely rude, stated she was fighting with house keeping, and told me to come back. I asked if she ran my credit card and she stated she had. I asked if I could be compensated for the inconvenience, she laughed at me and said she couldn't do that to wait for room. After a few attempts of me asking for manager's name she finally provided Jay Chauhan. She laughed at me again and became very agitated when I...
「Check in was at 3:00 pm upon our arrival at 4:20 our room was not ready. Bridgit who was extremely rude, stated she was fighting with house keeping, and told me to come back. I asked if she ran my credit card and she stated she had. I asked if I could be compensated for the inconvenience, she laughed at me and said she couldn't do that to wait for room. After a few attempts of me asking for manager's name she finally provided Jay Chauhan. She laughed at me again and became very agitated when I...
Kimberly