「Only a robot at check in, there was a person helping virtually but could not hear them at all and they did all the check in wrong. I had to come back down after already being in bed to fix their mistakes. Horrible check in experience. This robot thing is new because I've been here many times and always had an actual person check me in.」
「No information on how to work the TV and there was no printed channel information. There was no microwave in the room, no freezer in the refrigerator. The bed blanket only went up to my lower chest and the pillows were too hard. There should have been pillows of different thickness. Breakfast was not included. Staff was away from the desk a lot and I had to holler for them. I had to go through the casino to get to the restaurant for breakfast and there was a lot of cigarette smoke in the...
「Very reasonable price. I've stayed here before and I always get a good night sleep. Big bathroom. Air conditioner works well. I'll be staying here again. Thank you.」
「Room was dirty. Sheets in closet for couch were soiled, and no bedspread/comforter provided. Carpets were stiff and sticky. Breakfast was horrific - we left and went elsewhere. Others in our party said there were bags of garbage in their hallway the entire 2 day stay. I would not recommend this hotel in any circumstance.」