肯普頓酒店 | 熱門肯普頓住宿限時優惠每晚可低至 HK$479

「was all good」

「床睡的不舒服和有声音响」

「Hotel was acceptable for what we needed. The bathroom needed some attention. The shower gel bottle was no longer attached to the wall with the shampoo and conditioner. It was still attached to the wall hanger, but sitting in the corner of the shower. The shower doors did not move in both directions, so you were soaking wet just turing the shower on. We appreciated the larger sized refrigerator, and despite many large groups of children in the building, the room was quiet.」

「Thank you.」

「A」

「The staff was great and friendly. It smelled good when walking in, overall it was dirty and run down. When we got to our room and checked for bed bugs, we discovered a cockroach crawling up the wall. We called immediately and was moved to a larger room on the first floor - still dirty and couldn't sleep well thinking about the roaches.」

「The only good thing about this stay was the staff were so nice. When we checked in we got to our room and there was only a king size bed when we booked a room for 2 queens and a pull out bed. We have 5 people. After sometime the manager was able to get us the right room. Got to our room and it smelt horrible, spider webs all over the windows, rubber band under the TV stand/desk and the bathroom toilet paper holder was falling off the wall and the pool was under maintenance, which would have been...

「‘」

「Staff all professional and very helpful and we appreciated the service 」

「Very clean and very nice bed. My dog was free」

「Nice, new hotel with a great location and free staff. The rooms were modern and clean. We missed breakfast - but it looked good, plus they have a bar and offer in-room dining too.」

「N/A」

「I would not recommend this hotel. The room smelled like a smoke room. The bathroom was very dirty. The TV was also not working correctly. BAD experience for us. The outside of room felt like a children's playground. I DEMAND A FULL REFUND.」