「I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered.
Location & Atmosphere – 5★
The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful.
Service – 5★
Warm, attentive and...
「Excellent location. Room was nice and comfortable.
One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom.
Shower door did not close well - as a result there was water leakage」
「Excellent location to view the elephants in the river at good price. Staff were very attentive, nice pool and great breakfast. 4pm checkin was a bit of a pain, but we understand the reason why. 12pm checkout means you get see the elephants the next morning.」
「We had a very pleasant stay at Aramya Riverfront Boutique Resort. The rooms are beautiful, spacious and comfortable, and the pool is fantastic. The hotel also has a wonderful setting with great views of the surrounding rainforest.
The staff were one of the highlights of our stay. The reception team was incredibly friendly and helpful – when our daughter needed medication, they even arranged it for us free of charge. They also organised a fantastic jungle hike for our family, which we really...
「Das Serendip Hotel liegt eigentlich traumhaft - aber in the middle of nowhere. Ohne telefonisches Anfordern eines tuktuk geht nichts. Das Personal war sehr freundlich aber wenig geschult. Die Zimmer wurden in den vier Tagen (von zwölf gebuchten) nicht einmal gemacht. Expedia sollte darauf hinweisen dass es ein prima geignetes Hotel ist für einen stop over in Kandy aber als Standorthotel eher ungeignet.」