Isawa Onsen 2 Stars Hotels

"新しいホテルで、きちんと清掃もされており、部屋は快適でした。深夜の到着でもスタッフの方がとても丁寧に対応くださり、ありがたかったのですが、コインランドリーを使用しようとしたところ、全てに洗濯物が入っており、１つは使用中で、残りは洗濯終了しているが取りにこない。フロントに言っても、暗証番号でナンバーロックするようになっているので、本人でないと取り出せないといわれ、夜中2時に車で近隣のコインランドリーにいくはめになり、最悪の宿泊でした。スタッフの方は終始丁寧で、チェックアウトでも謝罪があったが、客のマナー頼みの設備は考えてもらいたいです。"

"The staff were very friendly and attentive."

"clean and tidy . good environment "

"The place is good and the staff is very accommodating "

"Lots of amenities and privacy. Great location to stay."

"We had a wonderful and very relaxing stay at hotel Shinko resort. Be sure to include the half board (breakfast and Dinner) to your stay. Also take full advantage of the natural hotel hotspring! "

"Stay was convenient. Although i did try to contact staff by email and phone i had no luck. But i also didnt book directly with the hostel so its not their fault either. Luckily there was somoene willing to help get in contact with staff. Bedding was comfortable enough, room was provided with air conditioning. But all in all its totally fine for a short stay. Right next to family mart and easy self check in ~ bonus!! "

"No.１ hotel in Japan."

"The staff were, friendly, helpful and willing. The place itself was spotlessly clean, both my room and the facilities. It is within an easy walk of the train and bus stations as well as Kawaguchiko Lakeside. I couldn't have asked for better accommodation, would definitely stay there again."

"Very clean room and bathroom and spacious. Mattresses did not provide much cushion but no big deal. Great location very close to kawaguchiko station and a 15 minute walk from the lake. Would definitely stay here again. "

"Great experience! The onsen is good! Bathtoom could be a cleaner. "

"Great place to stay. Was happily surprised of the availability of bikes that are free for guests."