「Conveniently located near airport and nearby restaurants.
A major weakness in the free airport shuttle service: we waited at the airport for over 1 hour for pickup, inspite of calling 2 times to ask for status.」
「This terrible accomadation made me sad with the Universal tour. When I came back at night, I found the Curtains can't close and the birght light in the parking lot made me
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「I reserved 5 Rooms for 5 persons at 12/4-12/5 from “Hotels.com”, and I choose “Pay at property” , which means the receipt will provided by Mai Hana.
But Mai Hana reject my request and I don't know how to approch "Hotels.com", and call Mai Hana & writing still not receive Mai Hana's help. 」