Bethalto 3 Stars Hotels

"There were pubic hairs on the bathroom floor when we arrived. Hair on the walls in the shower, mirrors not wiped, carpet not vacuumed. The hair dryer didn't work, nor did the majority of the fitness equipment. When I called the front desk about the pubic hair on the floor, they told me they didn't have any other rooms available (which would not have helped) and the cleaning staff had left for the day but I was welcome to come to the front desk and use their broom on the bathroom floor. When I swept the pubic hair, more hair that blended in with the floor floated like tumbleweeds. Ew. "

"We booked this hotel for the vicinity to the Dome and for the known chain name. There were several issues during our stay that i think were significant due to the fact the hotel was sold out for the weekend: Parking is only valet and there was only one person working valet, so, could take up to 45min to get the vehicle 3 elevators but only 1 was working We didnt have hot water the first morning we showered The handle on our bathroom drawer was broken, the piece put in the drawer, when we arrived There were dirty dishes from the previous guest in the dishwasher, which caused the room to smell bad"

"Couldn’t close the door to the bathroom, seemed to be kicked in at somepoint, carpet coming up in the hall, carpet ripped in the room. Picture frame was broken. Smelled of pee when we got into the room. Greeted by the smell of marijuana immediatley "

"There was no hot tub, even though the booking website shows this in pictures. Pool was filthy, no pool towels provided. Friendly staff is about the only positive thing from this overpriced place. Would recommend staying elsewhere! "