Hampstead 3 Stars Hotels

"It "

"Overbooked the room we requested since we have kids we needed two beds . Once we got to our room we had to use the pullout sofa that they also failed to provide the bedding for . No WiFi . Didn’t mention the pool was shutdown due to resurfacing which is a long period so it should’ve been noted in the booking . "

"When we arrived, the front desk informed us that because our booking was made through Expedia, they had not yet received payment and could not check us in. We were asked to wait, and after about 20 minutes, the same staff member contacted a manager. The manager then advised them to proceed with check-in and handle the Expedia payment on the back end. By the time we were finally checked in, we had already been waiting over 20 minutes. Unfortunately, we were in town for a wedding and ended up being late because of this delay. This was especially frustrating given that the reservation was prepaid. I do appreciate the manager stepping in to resolve the issue, but the initial experience at check-in was disappointing. Because of this, I would not choose to book here again and would not recommend it."

"This place is exceptional from customer service to the cleanliness of the rooms. I truly enjoyed my stay also there are mexican and sushi restaurants and a movie theater in walking distance."

"It was nice and clean. But no free parking. No breakfast. There was pistachio latte advertising inside elevator. But they can’t prepare it in Starbucks. Not easy to sign in Wifi. No Netflix, you must sign into your own account. It takes time. "

"Pool was nice and the stay was convenient to our friend's house. "

"Neighbor’s dog barked for hours at 1:00 am. Staff was unable to respond so I did. Turns out they left their dog unattended for hours with no way to contact them. Not the dogs fault or the hotels. Just irresponsible dog owners."

"All was great"