「Figuring out how to watch the TV was way too difficult as there are no guides or instructions furnished. The room we had needed a little maintenance. The room door and bathroom door were difficult to open and close, a situation where the housekeeping staff should have reported long ago. The elevator was particularly overworked, noisy and due to the hotel being fully occupied, the wait times were lengthy.」
「We were coming from the hospital.When we arrived we were told that we were expected the day before and we booked thru a third party (Expedia) they couldn't refund me. However the desk attendant was very comforting and got us settled quickly.」