Shibukawa 3 Stars Hotels

"Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help. "

"Ski in ski out, perfect powder snow every day. Convenient locker. Amazing breakfast. Friendly service. "

"Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round "

"It was just okay. The front desk staff was not very friendly or helpful. Good value for price, but don’t expect much."

"Great place to relax! Clean room, friendly staff, onsen, complimentary morning probiotic drinks, afternoon ice cream and night ramen."

"The room was spotless, staff was extremely friendly and helpful!"

"Unfortunately, our stay here fell short of expectations. Our room had a persistent odor reminiscent of dirty diapers, and despite our efforts to mask it with air freshener, the smell lingered throughout our visit. We also encountered numerous beetles in the room, even though we kept the windows closed. The included dinner was another disappointment, as the meal lacked flavor and was not up to the standard we had hoped for. Additionally, we faced some stress when trying to ship our luggage—the attendant declined to assist us with filling out the shipping form. Since other hotels had helped us with this in the past, we were unsure whether we completed the form correctly, which added unnecessary worry. On a positive note, the breakfast buffet was excellent, offering a wide variety of options. We also appreciated the private onsen, which was a great alternative for guests with tattoos who are unable to use the shared baths, (book far in advance to make sure you’ll be able to enjoy). Overall, while there were some enjoyable aspects of our stay, several issues prevented it from being the relaxing experience we had anticipated. "