群馬縣日式旅館

「員工親切有禮，對於親子友善。有外籍員工，可以用英文溝通及詢問。走出飯店大門口有7-11，附近有兩間超市，不論走路或接駁車到湯畑都很方便，往後走就可以到西之河源公園。」

「The hotel facilities and rooms are very old. There was a very strong smell of smoke in the room. We had to keep the window open all night even though it was very cold outside (–10°C). There were obvious stains on the tatami mat floor in the room. The staff member who helped us check in was a bit annoying and impolite. I wouldn’t recommend this place for families or group stays.」

「很好，很舒服」

「The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided.」

「房間很大，浴室卻很小，浴室裡的洗臉台太小。但是房間裡提供高級茶包，一樓大廳有酒吧喝到飽，很不錯。」

「這間溫泉酒店的客房是沒有淋浴間，客人要往溫泉共用浴室。訂房時資料，明確提到房間有bathroom。酒店解釋是訂房平台資料錯誤。由於酒店職員英語能力有限，結果兩小時後，酒店職員替我們換房間到旁邊另一相連酒店。但是我們需要用原本訂房的酒店大堂出入，原本出入口的鞋櫃區及原本訂房的餐廳用膳。」