搜尋草津溫泉公寓度假村

"房間洗手間水龍頭有污漬，被太厚，如果有厚薄不同的被子選擇較佳。前台員工很友善"

"The size of the Hotel is relatively bigger than other Onsen hotels in Japan. Clean and Tidy."

"很好"

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"有台灣員工,語言非常方便"

"讓我有個美滿旅程，完成一個雪景下的露天溫泉"

"乾淨房間，停車場非常方便日幣500晚 大池水奶白色。"

"房"

"good"