Tsubakihara 3 Stars Hotels

"We would highly, highly recommend Ichirino Kogen Hotel Roan. Dinner was phenomenal - some of the best food we had on our one month trip travelling around Japan. The variety of dishes, the freshness of the food, the beautiful presentation, and the harmony of the flavor combinations stood out to us. It was really delicious. The restaurant itself was comfortable and lovely. It was a little cold at first, but the grill warmed the room while the sake warmed us from the inside :) The service at the front desk was perfect, it could not have possibly been better. It was the friendliest, warmest reception we've received. In fact, the entire staff was the pinnacle of good hospitality. From the front desk to the wait staff, everyone was amazing to interact with. Those who didn't speak English at all still made such an effort to answer our questions and help us. Everyone had a friendly, cheerful disposition - it genuinely felt like they were happy we were there and that they took pride in their amazing service. We loved the private baths, especially the outdoor open air one. The hot water was the perfect temperature and it left our skin feeling incredible. The lobby was great - it felt very cozy, warm, and welcoming. Like we were in our own home. The robot mascot was so much fun and we delighted in interacting with him and watching others (especially the children staying in the hotel, who seemed to find him magical) interacting with him. The location is fantastic - not even a two minute "

"We did not realize that dinner and breakfast was not included even though it said kaiseki meal in the description. One of the nearby restaurants was closed and the other would not seat foreigners. The staff did offer to call us a taxi to take us to a restaurant 10 minutes away, but we ended up eating snacks from the hotel store for dinner. Luckily we were able to add on breakfast the following morning. But our room was wonderful, staff was helpful, and the property was gorgeous."

"Hello from Australia, My wife and I just wanted to thank you for your kind care while we stayed at Hotel Kikori on November 2nd & 3rd. The reception was so helpful. I'm sorry to have asked for so much help. Thank you very much! Also the food was sooo umai !!! And the smile and care we received at breakfast time was also wonderful. In appreciation "