昂布爾島 4 星級酒店 | 酒店優惠低至 HK$640

「This was a great value stay. There were a few minor maintenance issues like stains on the sofa but otherwise great. The shower was always hot and with great pressure It's a three minute walk to the beach. A quick walk to a supermarket for snacks. It was always easy to get an Uber since it's near a taxi rank. The location is great if you want to hike hills at the northern end of the island. Reception staff were super friendly and helpful. Apart from one female who I think may have been a...

「I think the room offered to me had not been used by other guests for quite some time. so there are some dirts in the 🛀 bathtub. they have shower room and the tub. one comes with shower gel (blue color one) but the other comes with a transparent one, which, be frank, i cannot be sure if that is shampoo? or all-in-one😅」

「Beach and staff were amazing」

「給客人用的淋浴間水龍頭壞了，空調只有冷的功能，房間浴缸排水孔蓋壞了沒辦法用」

「总体良好」

「I booked this property because the pictures showed a sandy beach where my kids could play and swim. Unfortunately, when we arrived, the beach turned out to be rocky, with no sand and not suitable for swimming. After multiple complaints and emails with both the property and Hotels.com, we decided it was best to leave. Eventually, we were able to reach an agreement regarding the remaining days of our stay. The property itself was spacious and well-equipped with all the essentials. However, we...

「服务态度热情 但是效率太低，2016年1月和11月两次入住都是早上9点过到达酒店，交涉把部分房间大床分开或者加床（其实在预订的时候已经说明，但是毫无结果），要求客人晚上18点旅游回饭店前做好这些工作，但是两次都是没完全准备好，耽误部分客人入住时间。其次，本来预订了11.12.13日两天房间并且全额付款，居然13日早上接班的工作人员通知我们今天该退房，最后，经过核实才确认应该是入住2天，显得一点都不严谨。最严重的是，11月13日早上发现本人的电动刮胡刀在房间丢失，好在本人在非洲工作多年，还与工作人员交流不成问题，总台也做了情况调查，由于本人3个小时后就要离开酒店，告知酒店如果找不回来的话，就要报警，居然在我们出发前一个小时莫名其妙的回到房间（可能是趁我中途下楼交涉的时候放进去的），如果换做其他客人或者客人没发现的话，恐怕也就认栽。如果这样下去的话，恐怕客人怕住这个酒店了。」

「整体来说还是很不错的，首先酒店很干净，服务也很好。很少看到中国人和会中文的服务员。最后一个晚上遇到一个会中文的服务员，对我们做了一个回访。酒店的各种设施基本上没有体验到。可能是英文不够好，好多设施的玩法也不是很清楚。希望关于设施方面希望可以有一个详细的说明，比如开放时间、如何预订等」