「Booked this hotel 9 months before our stay, selected a superior room with balcony, when we arrived we were given a tiny room with no balcony or terrace. We went back to reception and complained and they gave us another room, it was better but not a great view, overlooked the coach park at the back. The pool area was ok, got sun most of the day but there are not enough sunbeds for the number of guests staying. People were placing towels on the beds to 'reserve' them while they went off for to...
「Booked this hotel 9 months before our stay, selected a superior room with balcony, when we arrived we were given a tiny room with no balcony or terrace. We went back to reception and complained and they gave us another room, it was better but not a great view, overlooked the coach park at the back. The pool area was ok, got sun most of the day but there are not enough sunbeds for the number of guests staying. People were placing towels on the beds to 'reserve' them while they went off for to...
Deborah