红岸 - 廷顿瀑布 4 星级酒店, HK$1,653 起

“Wonderful customer service.”

“Poor service”

“We spent 3 nights, room 211, he drain in the shower did not work. Water took about 10 minutes to go. Complained daily, technician sent twice. Did not fix it. After that staff ignored us. The problem there created a very really BAD snell. Complained, ignored. I left the property before due to the above. My husband and daughter stayed and told me they did not addressed the issue when they were checking out. Pricey, bad service.”

“Our only complaint is that toilet bowl in the room has a low flush system so it would clog multiple times a day.”