Exemplary guest service is the defining feature of every 5-star hotel in Bir Ali Ben Khélifa. From the second you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. On top of that, hotels have to feature superior amenities to obtain a 5-star rating. These can include luxury bath products, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.